Troubleshooting

219

Transparency print quality is poor

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Set the paper type to

 

From the printer control panel, set the paper type in the Paper menu to

 

Transparency.

 

match the paper loaded in the tray.

 

 

 

Is the paper type for the tray set to Transparency?

 

 

 

 

 

 

 

Step 2

Contact technical

The problem is solved.

 

a Check if you are using a recommended type of transparency.

support.

 

 

b Resend the print job.

 

 

 

Is the print quality still poor?

 

 

 

 

 

 

Toner specks appear on prints

Action

Yes

No

 

 

 

Replace the imaging unit, and then resend the print job.

Contact technical

The problem is solved.

 

support.

 

Do toner specks appear on prints?

 

 

 

 

 

Toner fog or background shading appears on prints

 

 

ABCDE

ABCDE

ABCDE

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aReinstall the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

2Install the imaging unit, and then the cartridge.

bResend the print job.

Did the toner fog or background shading disappear from the prints?

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Dell B5460DN manual Transparency print quality is poor, Toner specks appear on prints, Troubleshooting 219