Troubleshooting

189

USB port [x] disabled [56]

Try one or more of the following:

From the printer control panel, select Continue to clear the message and continue printing. The printer discards any data received through the specified serial port.

Select Reset active bin to reset the active bin for a linked set of bins.

Make sure the USB Buffer menu is enabled.

Solving printer problems

“Basic printer problems” on page 189

“Hardware and internal option problems” on page 191

“Paper feed problems” on page 195

Basic printer problems

The printer is not responding

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Turn on the printer.

 

Make sure the printer is turned on.

 

 

 

Is the printer turned on?

 

 

 

 

 

 

 

Step 2

Press the Sleep button

Go to step 3.

 

Check if the printer is in Sleep mode or Hibernate mode.

to wake the printer

 

 

 

from Sleep mode or

 

 

Is the printer in Sleep mode or Hibernate mode?

Hibernate mode.

 

 

 

 

 

 

 

 

 

Step 3

Go to step 4.

Plug one end of the

 

Check if one end of the power cord is plugged into the printer and the

 

power cord into the

 

other to a properly grounded electrical outlet.

 

printer and the other to

 

 

a properly grounded

 

 

 

 

Is the power cord plugged into the printer and a properly grounded

 

electrical outlet.

 

 

 

 

electrical outlet?

 

 

 

 

 

 

 

Step 4

Unplug the other

Go to step 5.

 

Check other electrical equipment plugged into the electrical outlet.

electrical equipment,

 

 

 

and then turn on the

 

 

Does other electrical equipment work?

printer. If the printer

 

 

does not work, then

 

 

 

 

 

 

reconnect the other

 

 

 

electrical equipment.

 

 

 

 

 

Page 189
Image 189
Dell B5460DN manual Solving printer problems, USB port x disabled, Basic printer problems, Printer is not responding