1Copper-colored contacts

2Plastic tape with pink pull tab (must be removed before installing)

3Ink nozzles under tape

Cause: The protective plastic tape was only partially removed from the print cartridge.

Memory card troubleshooting

Use this section to solve these memory card problems:

My memory card no longer works in my digital camera

The On button is blinking

The product does not read the memory card

The photos on the memory card do not transfer to my computer

My memory card no longer works in my digital camera

Solution: Reformat your memory card in your camera or format your memory card on a Windows computer by selecting the FAT format. For more information, see the documentation that came with your digital camera.

Cause: You formatted the card on a Windows XP computer. By default, Windows XP formats a memory card of 8 MB or less and 64 MB or more with the FAT32 format. Digital cameras and other products use the FAT (FAT16 or FAT12) format and cannot recognize a FAT32 formatted card.

Solve a problem

The On button is blinking

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

Memory card troubleshooting

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