18
Trouble-shooting answer to questionCommon phenomena
Phenomena The reason How to settle
The digitron displays E0. The top lid is opened during ●
reserve procedure.
Close the top lid.►
The drainage cannot work,
or is too slow. The digitron
displays E1.
Is the drain hose put down?●
Is the drain hose blocked?●
Put down the drain hose. Open ►
and close the top lid once.
Clean the foreign material. Open ►
and close the top Lid Once.
It stops running in midway.
The digitron displays E2.
The top lid is not closed.● Close the top lid.►
The safety switch acts, and
the spinning cannot work. The
digitron displays E3.
Are the laundries put slantingly ?●
Is the machine slanting?●
Reorder the laundries. Close the ►
top lid.
The machine will start runnin g ►
after 10 seconds of being placed
horizontally.
The water filling does not
work, the digital displays E4.
Is the water tap opened, or is there ●
water supply failure?
Is the water inlet valve blocked?●
Is the water pressure too low?●
Open the water tap. Open and ►
close the top lid once.
Clean the water inlet valve. Open ►
and close the top lid once.
Use after the water pressure is ►
normal.
The digitron displays E6. The water level sensor is bad.● Please contact the after-s ales ►
service department.
The machine
does not act
Not wash Is there power failure?●
Is the power plug inserted tightl y?●
Is the water level reached preset ●
position?
Please use it when there’s power ►
supply.
Insert the power plug tightly.►
Fill water to the preset position.►
Not spin Is the power plug inserted tightl y?●
Is the top lid closed reliably?●
Are the laundries set flat?●
Insert the power plug tightly.►
Close the top lid.►
Set the laundries flat.►
The water faucet leaks Is the jointer screw of the water ●
inlet hose is loose or twisted awr y?
Fasten the jointer screw properly.►
There’s abnormal sound
inside the machine
Is the machine slanting?●
Are the laundries put slantingly i n ●
spinning?
Are there any foreign materials?●
Adjust the machine to be even►
Reorder the laundries and close ►
the top lid.
Remove the foreign materials.►
The water tap leaks Is the screw of the jointer of water ●
inlet hose loose or awry?
Fasten the screw of the jointer ►
properly.
Phenomena Explanation
The spinning is intermittent when it starts● Balance the laundries to avoid slanting.●
The wash procedure is paused.● The cloth sensor is ch ecking the cloth, it will a dd ●
water after 48 seconds.
Push the SPIN button to select SPIN, but ●
it doesn’t work.
The program is setting the drain t ime. Some time ●
is needed before it starts spinning.
The pulsator pauses during water inl et in wash ●
and rinse.
It is to avoid splashing during water inlet .●
There may be some water flowing out of the ●
drain hose in the first use of the machine.
It is the water remained in the factor y inspection of ●
performance.