Trouble-shooting answer to question
(If there’s breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns sometimes.Please confirm again before sending it to repair. If there are real breakdowns, please come to the special maintenance department or
Phenomena |
| The reason | How to settle | |
The digitron displays E0. | ● | The top lid is opened during | ► Close the top lid. | |
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| reserve procedure. |
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The drainage cannot work, | ● | Is the drain hose put down? | ► Put down the drain hose. Open | |
or is too slow. The digitron | ● | Is the drain hose blocked? | and close the top lid once. | |
displays E1. |
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| ► Clean the foreign material. Open |
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| and close the top Lid Once. |
It stops running in midway. | ● | The top lid is not closed. | ► Close the top lid. | |
The digitron displays E2. |
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The safety switch acts, and | ● | Are the laundries put slantingly? | ► Reorder the laundries. Close the | |
the spinning cannot work. The | ● | Is the machine slanting? | top lid. | |
digitron displays E3. |
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| ► The machine will start running | |
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| after 10 seconds of being placed |
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| horizontally. |
The water filling does not | ● | Is the water tap opened, or is there | ► Open the water tap. Open and | |
work, the digital displays E4. |
| water supply failure? | close the top lid once. | |
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| ● Is the water inlet valve blocked? | ► Clean the water inlet valve. Open | |
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| ● | Is the water pressure too low? | and close the top lid once. |
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| ► Use after the water pressure is |
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| normal. |
The digitron displays E6. | ● | The water level sensor is bad. | ► Please contact the | |
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| service department. |
The machine | Not wash | ● | Is there power failure? | ► Please use it when there’s power |
does not act |
| ● | Is the power plug inserted tightly? | supply. |
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| ● Is the water level reached preset | ► Insert the power plug tightly. | |
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| position? | ► Fill water to the preset position. |
| Not spin | ● | Is the power plug inserted tightly? | ► Insert the power plug tightly. |
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| ● Is the top lid closed reliably? | ► Close the top lid. | |
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| ● Are the laundries set flat? | ► Set the laundries flat. | |
The water faucet leaks | ● | Is the jointer screw of the water | ► Fasten the jointer screw properly. | |
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| inlet hose is loose or twisted awry? |
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There’s abnormal sound | ● | Is the machine slanting? | ► Adjust the machine to be even | |
inside the machine | ● | Are the laundries put slantingly in | ► Reorder the laundries and close | |
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| spinning? | the top lid. |
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| ● Are there any foreign materials? | ► Remove the foreign materials. | |
The water tap leaks | ● | Is the screw of the jointer of water | ► Fasten the screw of the jointer | |
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| inlet hose loose or awry? | properly. |
Common phenomena
18
| Phenomena | Explanation |
● The spinning is intermittent when it starts | ● Balance the laundries to avoid slanting. | |
● | The wash procedure is paused. | ● The cloth sensor is checking the cloth, it will add |
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| water after 48 seconds. |
● | Push the SPIN button to select SPIN, but | ● The program is setting the drain time. Some time |
| it doesn’t work. | is needed before it starts spinning. |
● The pulsator pauses during water inlet in wash | ● It is to avoid splashing during water inlet. | |
| and rinse. |
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● | There may be some water flowing out of the | ● It is the water remained in the factory inspection of |
| drain hose in the first use of the machine. | performance. |