Star Micronics TSP400Z Series user manual Errors, Error Cause Buzzer

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4)Replace the ROM cover. Then secure it with the screw. The settings take effect when you turn on the printer.

6-5. Errors

The various types of errors can be identified by the buzzer’s sound and the lit LEDs or the test print result.

Buzzer: The circled numbers refer to the type of buzzer sound.

LED: The circle () indicates that the LED is lit up.

a) Recoverable errors

The printer goes off line (ON LINE LED goes off) when these errors occur. After the cause of the error is removed, operation of the printer should return after the ON LINE switch is pressed.

Error

Cause

Buzzer

 

LED

 

 

 

ERROR

HEAD UP

NO PAPER

 

 

 

Head up error

The head is up.

2

 

 

 

No paper error

Paper is not installed.

3

 

 

 

 

 

 

 

 

 

b) Unrecoverable errors

The printer goes off line (ON LINE LED goes off) when these errors occur. Operation of the printer cannot be returned after the cause of the error is removed.

Error

 

Cause

Buzzer

 

LED

 

 

 

 

 

ERROR

HEAD UP

NO PAPER

 

 

 

 

Label size error

The paper size differs from

4

 

 

 

 

 

the set size.

 

 

 

 

Command

 

There is an error in the

5

 

 

 

error

*1

command.

 

 

 

 

 

 

 

 

 

 

 

 

 

Cutting error

The paper was not cut

5

 

 

 

 

 

properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transmission

There is an abnormality in

5

 

 

 

error

*2

the received data.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*1 Only in page mode

*2 Only with the serial interface

If a framing error or a vertical parity error occurs in Line Mode, “?” is printed.

ENGLISH

– 14 –

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Contents TSP400Z Series EC Council Directive 89/336/EEC of 3 May Table of Contents Handling Notes Unpacking and inspectionUnpacking TSP412Z TSP442ZParallel interface Ferrite core installation *Europe onlyPeripheral unit cable Serial interface Connecting the interface cableLoading the Paper Roll Setting upTemporarily place the paper roll on Adjusting the Head Position Basic Operation Control panelHead UP indicator Power switch and on LINE/FEED switch combinationsPower + on Line + Feed switches Sensor Adjustment Mode Print Density AdjustmentEnglish Error Cause Buzzer ErrorsBuzzer Sounding Variations Other errors only in page modeTable DES Matieres Remarques sur la manipulation Deballage et inspectionDéballage Identification des pieces et nomenclature Interface parallèle Installation du tore de ferrite *Europe uniquementCâble de périphérique Interface série Raccordement du câble d’interfaceChargement du rouleau de papier InstallationRouleau de papier Barre de déclenchement Faire retourner la tête d’impression en Réglage de la position de la têteFonctionnement de base Tableau de commandeCommutateur/Témoin on Line EN Ligne Commutateur Feed AvanceTémoin Head UP Tete Vers LE Haut Témoin Power AlimentationTémoin manque papier Témoin d’erreurInterrupteur d’alimentation + commutateurs on Line + Feed Réglage de la densité d’impression Mode d’ajustement de capteurFrench Erreurs Autres erreurs seulement en modeErreurs réparables Erreurs non réparablesVariations de tonalité de l’avertisseur sonore Inhaltsverzeichnis Auspacken Auspacken und KontrolleHinweise AbbFunktion und Bezeichnung der einzelnen Bauteile Parallele Schnittstelle Installation der Ferritkerne *Nur EuropaPeripheriegerätkabel Serielle Schnittstelle Anschluss des SchnittstellenkabelsEinlegen der Papierrolle InbetriebnahmeDarauf, daß die Rolle zum Einlegen Einstellung der Druckkopfposition Grundlegender Betrieb BedienfeldAbb Schalter/Anzeige on Line Schalter FeedAnzeige Head UP Anzeige PowerKein-Papier-Anzeige FehleranzeigeNetzschalter + Schalter on Line + Schalter Feed Sensoreinstellmodus Einstellung der DruckdichteDeutsch Nicht behebbare Fehler FehlerBehebbare Fehler Sonstige Fehler nur im Seitenmodus SummertonvariationenIndice Avvertenze Apertura e controllo della confezioneApertura della confezione Identificazione e nomenclatura delle parti Interfaccia parallela Installazione degli anelli di ferrite *Solo europaCavo dell’unità periferica Interfaccia seriale Collegamento del cavo d’interfacciaCaricamento del rotolo di carta InstallazioneBarra di strappo Regolazione della posizione della testina Operazioni di base Pannello di controlloPulsante/spia on Line Pulsante FeedSpia di errore Spia PowerSpia Head UP Spia di esaurimento carta3Interruttori accensione + on Line + Feed Modalità di regolazione del sensore Regolazione della densità di stampaItaliano Errori rimediabili ErroriErrori irrimediabili Altri errori Solo in modalità PaginaVariazione del suono del cicalino General Specifications Appendix a SpecificationsPaper Specifications Print area Appendix Appendix B Dip switch setting Baud Switch SettingPin No Signal name Connectors and Signal Names Serial InterfaceAppendix C Serial interface FunctionInterface Connections Appendix D Parallel interface Table of Connection Signals for Each ModeCompatible with Amphenol Appendix E Peripheral unit drive circuit Cable specifications for peripheral unitDrive circuit Recommended drive circuit is shown below Appendix F Memory Switch Settings Head Office Overseas Subsidiary Companies

TSP400Z Series specifications

The Star Micronics TSP400Z Series is an advanced line of thermal receipt printers designed for high-performance and reliability in various retail and hospitality environments. Known for its durability and ease of use, the TSP400Z is equipped with a variety of features that make it an ideal choice for businesses seeking to enhance their transaction processes.

One of the standout features of the TSP400Z is its high-speed printing capability. The printer can achieve print speeds of up to 250 mm per second, ensuring that transactions are processed quickly, which is vital in busy environments. This efficiency helps reduce customer wait times and increases overall satisfaction. Additionally, the printer supports a wide range of paper widths, accommodating various applications and enabling businesses to customize their printing solutions.

The TSP400Z series utilizes advanced thermal printing technology, which eliminates the need for ink or toner, resulting in lower maintenance costs and reduced downtime. The printer is designed with a special auto-cutter feature that ensures clean cuts and precise receipts, further enhancing the user experience. Its drop-in and print paper loading system minimizes setup time, allowing staff to quickly and efficiently reload paper rolls without hassle.

Moreover, the TSP400Z is compatible with a broad range of operating systems, including Windows, Android, and iOS, making it versatile for different business needs. Its Bluetooth and USB connectivity options simplify integration with existing systems, enabling seamless operation across various devices.

Another key characteristic of the TSP400Z is its compact, space-saving design, which is particularly beneficial for businesses with limited counter space. The printer features multiple mounting options, including vertical or horizontal positioning, giving users flexibility in setup.

In addition to its technical specifications, the TSP400Z series focuses on durability. It is designed to withstand the rigors of high-volume printing, with a long lifespan and a robust build that ensures consistent performance even in challenging environments.

In summary, the Star Micronics TSP400Z Series combines speed, efficiency, and reliability with user-friendly features. Its advanced thermal technology, broad compatibility, and compact design make it an excellent choice for businesses looking to improve their printing solutions while enhancing customer service. With the TSP400Z, businesses can streamline their operations and focus on delivering quality service to their customers.