Star Micronics TSP400Z user manual Errors, Error Cause Buzzer

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4)Replace the ROM cover. Then secure it with the screw. The settings take effect when you turn on the printer.

6-5. Errors

The various types of errors can be identified by the buzzer’s sound and the lit LEDs or the test print result.

Buzzer: The circled numbers refer to the type of buzzer sound.

LED: The circle () indicates that the LED is lit up.

a) Recoverable errors

The printer goes off line (ON LINE LED goes off) when these errors occur. After the cause of the error is removed, operation of the printer should return after the ON LINE switch is pressed.

Error

Cause

Buzzer

 

LED

 

 

 

ERROR

HEAD UP

NO PAPER

 

 

 

Head up error

The head is up.

2

 

 

 

No paper error

Paper is not installed.

3

 

 

 

 

 

 

 

 

 

b) Unrecoverable errors

The printer goes off line (ON LINE LED goes off) when these errors occur. Operation of the printer cannot be returned after the cause of the error is removed.

Error

 

Cause

Buzzer

 

LED

 

 

 

 

 

ERROR

HEAD UP

NO PAPER

 

 

 

 

Label size error

The paper size differs from

4

 

 

 

 

 

the set size.

 

 

 

 

Command

 

There is an error in the

5

 

 

 

error

*1

command.

 

 

 

 

 

 

 

 

 

 

 

 

 

Cutting error

The paper was not cut

5

 

 

 

 

 

properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transmission

There is an abnormality in

5

 

 

 

error

*2

the received data.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*1 Only in page mode

*2 Only with the serial interface

If a framing error or a vertical parity error occurs in Line Mode, “?” is printed.

ENGLISH

– 14 –

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Contents TSP400Z Series EC Council Directive 89/336/EEC of 3 May Table of Contents Handling Notes Unpacking and inspectionUnpacking TSP412Z TSP442ZParallel interface Ferrite core installation *Europe onlyPeripheral unit cable Serial interface Connecting the interface cableLoading the Paper Roll Setting upTemporarily place the paper roll on Adjusting the Head Position Basic Operation Control panelHead UP indicator Power switch and on LINE/FEED switch combinationsPower + on Line + Feed switches Sensor Adjustment Mode Print Density AdjustmentEnglish Error Cause Buzzer ErrorsBuzzer Sounding Variations Other errors only in page modeTable DES Matieres Remarques sur la manipulation Deballage et inspectionDéballage Identification des pieces et nomenclature Interface parallèle Installation du tore de ferrite *Europe uniquementCâble de périphérique Interface série Raccordement du câble d’interfaceChargement du rouleau de papier InstallationRouleau de papier Barre de déclenchement Faire retourner la tête d’impression en Réglage de la position de la têteFonctionnement de base Tableau de commandeCommutateur/Témoin on Line EN Ligne Commutateur Feed AvanceTémoin Head UP Tete Vers LE Haut Témoin Power AlimentationTémoin manque papier Témoin d’erreurInterrupteur d’alimentation + commutateurs on Line + Feed Réglage de la densité d’impression Mode d’ajustement de capteurFrench Erreurs Autres erreurs seulement en modeErreurs réparables Erreurs non réparablesVariations de tonalité de l’avertisseur sonore Inhaltsverzeichnis Auspacken Auspacken und KontrolleHinweise AbbFunktion und Bezeichnung der einzelnen Bauteile Parallele Schnittstelle Installation der Ferritkerne *Nur EuropaPeripheriegerätkabel Serielle Schnittstelle Anschluss des SchnittstellenkabelsEinlegen der Papierrolle InbetriebnahmeDarauf, daß die Rolle zum Einlegen Einstellung der Druckkopfposition Grundlegender Betrieb BedienfeldAbb Schalter/Anzeige on Line Schalter FeedAnzeige Head UP Anzeige PowerKein-Papier-Anzeige FehleranzeigeNetzschalter + Schalter on Line + Schalter Feed Sensoreinstellmodus Einstellung der DruckdichteDeutsch Nicht behebbare Fehler FehlerBehebbare Fehler Sonstige Fehler nur im Seitenmodus SummertonvariationenIndice Avvertenze Apertura e controllo della confezioneApertura della confezione Identificazione e nomenclatura delle parti Interfaccia parallela Installazione degli anelli di ferrite *Solo europaCavo dell’unità periferica Interfaccia seriale Collegamento del cavo d’interfacciaCaricamento del rotolo di carta InstallazioneBarra di strappo Regolazione della posizione della testina Operazioni di base Pannello di controlloPulsante/spia on Line Pulsante FeedSpia di errore Spia PowerSpia Head UP Spia di esaurimento carta3Interruttori accensione + on Line + Feed Modalità di regolazione del sensore Regolazione della densità di stampaItaliano Errori rimediabili ErroriErrori irrimediabili Altri errori Solo in modalità PaginaVariazione del suono del cicalino General Specifications Appendix a SpecificationsPaper Specifications Print area Appendix Appendix B Dip switch setting Baud Switch SettingPin No Signal name Connectors and Signal Names Serial InterfaceAppendix C Serial interface FunctionInterface Connections Appendix D Parallel interface Table of Connection Signals for Each ModeCompatible with Amphenol Appendix E Peripheral unit drive circuit Cable specifications for peripheral unitDrive circuit Recommended drive circuit is shown below Appendix F Memory Switch Settings Head Office Overseas Subsidiary Companies

TSP400Z specifications

The Star Micronics TSP400Z is a high-performance thermal receipt printer designed to meet the demands of retail and hospitality environments. Not only does it deliver high-speed printing, but it also integrates a wide array of features that enhance its functionality, making it a preferred choice for businesses seeking reliability and efficiency.

One of the standout features of the TSP400Z is its fast printing speed, capable of reaching up to 250 mm per second. This impressive speed ensures that customer transactions are processed swiftly, thus improving service efficiency and reducing wait times at points of sale. The printer supports a print resolution of 203 DPI, ensuring crisp and clear text as well as high-quality graphics.

The TSP400Z employs advanced thermal printing technology, eliminating the need for ink or ribbons. This not only cuts down on maintenance costs but also ensures a cleaner working environment by reducing waste. The printer is designed for durability and longevity, with a robust construction that withstands the rigors of daily use in busy commercial settings.

Connectivity options are another highlight of the TSP400Z. It supports multiple interfaces, including USB, Serial, and Ethernet, catering to a variety of system configurations. Additionally, it supports Bluetooth connectivity, making it suitable for mobile printing applications. This versatility allows businesses to easily integrate the printer with existing systems and devices.

Another notable characteristic is its ability to print in multiple languages and support various barcode formats. This feature is particularly useful for businesses with a diverse clientele or for those that operate in multiple regions. The printer also includes practical features such as autocutter functionality, ensuring clean and professional receipt cuts, which enhances the overall customer experience.

The TSP400Z is designed with several user-friendly features such as an intuitive control panel, which simplifies operation and troubleshooting. Furthermore, it supports Star’s CloudPRNT technology, allowing for seamless cloud-based printing solutions, which is increasingly becoming essential in modern business practices.

In summary, the Star Micronics TSP400Z is a reliable, efficient, and versatile thermal receipt printer, perfectly suited for retail and hospitality. With its high-speed printing, multiple connectivity options, and advanced features, it is engineered to enhance operational efficiency and customer satisfaction in any busy commercial setting.