TRENDnet 54Mpbs 802.11g Wireless Access Point + Bridge, TEW-410APBplus manual Troubleshooting

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Troubleshooting

For help with advanced features, refer to the User's Guide located on the included CD- ROM.

Q1. The Access Point will not turn on. None of the LEDs light up.

A1. Connect the power adapter to the power outlet and check the LEDs again. Also, verify that you are using the power adapter shipped with this product; using the wrong power adapter might physically damage the unit.

Q2. I cannot get to the configuration page of the TEW-410APBplus.

A2. Verify that your computer has a compatible IP address within the range of 192.168.1.x. You can also use the reset button located on the rear of the Access Point to revert to the default settings. Then, try to connect to the Access Point again.

Q3.I cannot connect my wireless PCs to my network.

A3. Please verify that the TEW-410APBplus has a valid IP Address/Subnet Mask that matches your existing network's IP Address/Subnet Mask. If you have a DHCP server in your network, configure all the wireless PCs to “Obtain IP Address automatically.” (in TCP/IP protocol properties box)

NOTE: For more detailed information about the TEW-410APBplus' configuration and advanced settings, refer to the User's Guide on the included CD-ROM.

If you still encounter problems while setting up the router, we can help. Please have your Internet account information ready, (ISP, Account Type) and contact us using the information indicated below.

Contact Technical Support

Telephone: +1-310-626-6252

Fax: +1-310-626-6267

Website: www.TRENDNET.com

E-mail: support@trendware.com

Technical Support Hours

7:00AM ~ 6:00PM, Monday through Friday Pacific Standard Time (except holidays)

Certifications

This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference.

(2)This device must accept any interference received, including interference that may cause undesired operation.

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Contents TEW-410APBplus Table of Contents Prepare for Installation Verify Package ContentsVerify Equipment Verify Hardware Installation Install HardwareWindows 95/98/98SE/ME Configure the computer’s TCP/IP SettingsEnglish Windows 2000/XP English Mac OS From a Wired PC Configure the Access PointEnglish From a Wireless PC English English Troubleshooting TRENDnet