Xantrex Technology Solar 400 Return Material Authorization Policy, Return Procedure, Exclusions

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Warranty and Return

PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT.

Exclusions

If this product is a consumer product, federal law does not allow an exclusion of implied warranties. To the extent you are entitled to implied warranties under federal law, to the extent permitted by applicable law they are limited to the duration of this Limited Warranty. Some states and provinces do not allow limitations or exclusions on implied warranties or on the duration of an implied warranty or on the limitation or exclusion of incidental or consequential damages, so the above limitation(s) or exclusion(s) may not apply to you. This Limited Warranty gives you specific legal rights. You may have other rights which may vary from state to state or province to province.

Return Material Authorization Policy

Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments will be refused and returned at your expense if they are unauthorized, returned without an RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they are shipped to the wrong location.

When you contact Xantrex to obtain service, please have your instruction manual ready for reference and be prepared to supply:

The serial number of your product

Information about the installation and use of the unit

Information about the failure and/or reason for the return

A copy of your dated proof of purchase

Record these details in “Information About Your System” on page 49.

Return Procedure

1.Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is shipped fully insured in the original packaging or equivalent. This warranty will not apply where the product is damaged due to improper packaging.

2.Include the following:

The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the box.

A return address where the unit can be shipped. Post office boxes are not acceptable.

A contact telephone number where you can be reached during work hours.

A brief description of the problem.

3.Ship the unit prepaid to the address provided by your Xantrex customer service representative.

If you are returning a product from outside of the USA or Canada In addition to the above, you MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and deposits.

975-0328-01-01

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Contents Owner’s Guide XPower Powerpack SolarDate and Revision Conventions Used PurposeRelated Information Important Safety Instructions Important Safety Instructions Precautions for Using Rechargeable Appliances First Aid If Battery Acid Contacts EyesContents Maintenance Troubleshooting SpecificationsWarranty and Return Information Page Tables Xii Figures Xiv Automatic Overload About the Powerpack SolarIntroduction Comprehensive ProtectionOverheating Low Battery ProtectionContents FeaturesFront and Side Panels Powerpack Solar 400 FeaturesControl Panel and Display Control Panel and DisplayFeature Power Socket Side PanelSolar Panel Component Solar Panel ComponentsBackside Panel AccessoriesOperating Conditions and Guidelines OperationChoosing a Location Dry Cool Ventilated Safe Protected from battery gasesImportant Charge Before Use Recharging the Powerpack Solar 400 BatteryCharging with the AC Charger Powerpack Solar 400 AC Charging Feature1Charging with AC Power Charging with the DC-to-DC Accessory Cable 2Charging with DC Power Recharging with a Generator’s Regulated 12 Vdc Outlet To reconnect the solar panel to the unit Recharging From the Solar PanelTo recharge with a solar panel Interpreting Display Codes Checking Battery and AC StatusRequired How to Condition Action Interpreting Display Codes Important Know the size of the loads AC AppliancesOperating AC Appliances Low-Battery AlarmOverload Protection 2Typical 12 V DC Appliances and Run Times Vdc Appliances7Operating DC Appliances Operating DC Appliances3Typical USB Devices and Charge Times USB DevicesCharging Devices via the USB Port Low Battery Alarm9LED Lamp Controls Using the LED Lamps10 Back Stand Using the Back StandMaintenance Solar Panel MaintenanceBattery Maintenance Recycling Battery LifeBattery Maintenance Page Television Interference TroubleshootingCommon Problems Buzz in Audio Equipment1Troubleshooting reference Troubleshooting Reference1Troubleshooting reference 1Troubleshooting reference Display Error Codes Page Electrical Specifications SpecificationsDC Power Section Solar Panel Section Physical SpecificationsPage Warranty Warranty and Return InformationProduct DisclaimerReturn Material Authorization Policy Return ProcedureExclusions Out of Warranty Service Information About Your System

Solar 400 specifications

Xantrex Technology has established itself as a leader in innovative energy solutions, and its Solar 400 model exemplifies this commitment to quality and efficiency. Ideal for residential and commercial applications, the Xantrex Solar 400 plays a pivotal role in harnessing solar energy, making it an indispensable component of modern renewable energy systems.

One of the standout features of the Xantrex Solar 400 is its remarkable energy conversion efficiency. The inverter is designed to maximize the energy harvested from solar panels, converting direct current (DC) generated by the panels into alternating current (AC) that can be used in homes or fed back into the grid. This high conversion rate ensures that users get the most out of their solar investments.

The device incorporates advanced Maximum Power Point Tracking (MPPT) technology, which optimizes energy capture even during partial shading or varying sunlight conditions. By continuously adjusting the operating point of the solar panels, the Solar 400 ensures that the system operates at its peak performance throughout the day.

Another significant characteristic of the Xantrex Solar 400 is its robust design and durability. Built to withstand various environmental conditions, the inverter features a weather-resistant casing that protects the internal components from moisture and dust. This resilience extends the lifespan and reliability of the system, ensuring installation in a variety of settings.

User-friendly functionality is a hallmark of the Solar 400. The inverter is equipped with a user-friendly interface that allows easy monitoring of system performance. Additionally, it supports remote monitoring capabilities, enabling users to track energy production and system status from anywhere, enhancing convenience and troubleshooting efficiency.

Safety features are prioritized in the design of the Xantrex Solar 400. The inverter includes multiple protection mechanisms, including over-voltage, over-temperature, and short-circuit protections, ensuring safe operation in any scenario. This ensures that both users and equipment are safeguarded.

Finally, the Xantrex Solar 400 is compatible with a wide range of solar panels and battery systems, making it a versatile choice for various energy solutions. Its scalability allows for easy integration into both new installations and existing systems, providing flexibility for users looking to expand their renewable energy capabilities.

In summary, the Xantrex Technology Solar 400 stands out as a reliable, efficient, and user-friendly inverter, making it an excellent choice for anyone looking to harness solar energy effectively. With features like MPPT technology, durability, safety mechanisms, and compatibility with numerous systems, it is a prudent investment in sustainable energy.