Fujitsu S7211 manual Troubleshooting

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L i f e B o o k S 7 0 0 0 N o t e b o o k

Power Management

Power/Suspend/Resume Button. . . . . . . . . . . . . 32

Standby (Sleep) Mode . . . . . . . . . . . . . . . . . . . . 32

Hibernation (Save-to-Disk) Feature . . . . . . . . . . 33

Windows Power Management . . . . . . . . . . . . . . 33

Restarting the System. . . . . . . . . . . . . . . . . . . . . 33

Powering Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4

USER-INSTALLABLE FEATURES

Lithium ion Battery

Recharging the Batteries. . . . . . . . . . . . . . . . . . . 37 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . 38

Optical Drive

Media Player Software . . . . . . . . . . . . . . . . . . . . 39 Loading Media on Your Drive . . . . . . . . . . . . . . 39 Removing Media . . . . . . . . . . . . . . . . . . . . . . . . 40 Emergency Optical Drive Tray Release . . . . . . . . 40 Using the Media Player Software . . . . . . . . . . . . 40

Memory Stick/Secure Digital Cards

Installing Memory Stick/SD Cards . . . . . . . . . . . 41 Removing A Memory Stick/SD Card . . . . . . . . . 41

ExpressCards

Inserting ExpressCards . . . . . . . . . . . . . . . . . . . . 42 Removing ExpressCards . . . . . . . . . . . . . . . . . . . 42

Memory Upgrade Module

Installing Memory Upgrade Modules . . . . . . . . . 43

Removing a Memory Upgrade Module . . . . . . . 43

Checking the Memory Capacity . . . . . . . . . . . . . 44

Device Ports

Modem (RJ-11) Telephone Jack . . . . . . . . . . . . . 45

Internal LAN (RJ-45) Jack . . . . . . . . . . . . . . . . . . 45

Universal Serial Bus Ports . . . . . . . . . . . . . . . . . . 45

Headphone Jack. . . . . . . . . . . . . . . . . . . . . . . . . 46

Microphone Jack . . . . . . . . . . . . . . . . . . . . . . . . 46

External Video Port . . . . . . . . . . . . . . . . . . . . . . 46

5

TROUBLESHOOTING

Identifying the Problem . . . . . . . . . . . . . . . . . . . 49 Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . 49 Troubleshooting Table . . . . . . . . . . . . . . . . . . . . 50 Power On Self Test Messages . . . . . . . . . . . . . . 57 Emergency media Player Drive Tray Release . . . 58 Modem Result Codes. . . . . . . . . . . . . . . . . . . . . 58 Restoring Your Pre-installed Software . . . . . . . . 59 Restoring the OS for Windows XP Systems . . . . 59 Restoring the OS for Windows Vista Systems . . 60 Automatically Downloading Driver Updates. . . . 61

6

CARE AND MAINTENANCE

Cleaning your LifeBook notebook . . . . . . . . . . . 65 Cleaning the dust filter. . . . . . . . . . . . . . . . . . . . 66 Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Floppy Disks and Drives . . . . . . . . . . . . . . . . . . . 67 Media Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 ExpressCards . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

7

SYSTEM SPECIFICATIONS

Configuration Label . . . . . . . . . . . . . . . . . . . . . . 71

Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . 71

Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Mass Storage Device Options . . . . . . . . . . . . . . 71

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Device Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Dimensions and Weight. . . . . . . . . . . . . . . . . . . 72

Environmental Requirements . . . . . . . . . . . . . . . 72

Popular Accessories . . . . . . . . . . . . . . . . . . . . . . 72

Pre-Installed Software . . . . . . . . . . . . . . . . . . . . 72

Learning About Your Software. . . . . . . . . . . . . . 73

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Contents User’s Guide Page Copyright and Trademark Information Declaration of ConformityAC adapter output polarity Important Safety InstructionsRecycling your battery For Authorized Repair Technicians OnlyTable of Contents Troubleshooting GLOSSARY/REGULATORY F e B o o k S 7 0 0 0 N o t e b o o k Preface F e B o o k S 7 0 0 0 N o t e b o o k About this Guide Limited WarrantyPreface Conventions Used in the GuideF e B o o k S 7 0 0 0 N o t e b o o k Getting to Know Your LifeBook Notebook F e B o o k S 7 0 0 0 N o t e b o o k Overview UnpackingTOP Components Headphone Jack Wireless LAN/Bluetooth On/Off SwitchStatus Indicator Panel Memory Stick/SD Card SlotExternal Video Port DC Power JackLEFT-SIDE Panel Components ExpressCard SlotRIGHT-SIDE Panel Components Back Panel Components Gigabit LAN RJ-45 JackLithium ion Battery Bay Memory Upgrade CompartmentBattery Bay Locks Dust Filter Bottom ComponentsBattery Level Indicators Status Indicator PanelPower Indicator AC Adapter IndicatorOptical Drive Access Indicator Battery Charging IndicatorsWlan Access Power Indicator Hard Drive Access IndicatorNumeric Keypad Using the KeyboardKeyboard Windows KeysCursor Keys Function KeysDOUBLE-CLICKING Touchpad Pointing DeviceClicking DraggingTouchpad Control Adjustment ScrollingVolume Control Controlling the VolumeCold-swapping Removing and Installing Modular DevicesFlexible Bay Devices Hot-swappingSetting UP the Security Panel PasswordsLifeBook Security Application Panel Precautions Uninstalling the Security Panel ApplicationOperating Your Lifebook SECURITY/APPLICATION Panel User Reinstalling the Security/Application PanelConfiguring your LifeBook Application Panel SupervisorDeactivating and Activating the LifeBook Application Panel F e B o o k S 7 0 0 0 N o t e b o o k Getting Started F e B o o k S 7 0 0 0 N o t e b o o k Connecting the AC Adapter Power SourcesConnecting the Power Adapters Connecting the Optional Auto/Airline AdapterOpening the Display Panel Adjusting Display Panel BrightnessDisplay Panel Closing the Display PanelHard Disk Drive Passwords Power onBoot Sequence Bios Setup UtilityEntering the Bios Setup Utility Directly Booting the SystemUsing the TrustedCore Menu Bios GuideStarting Windows XP the First Time Installing Click MEFujitsu Driver Update Utility Registering Your Lifebook NotebookStandby Sleep Mode Power ManagementPOWER/SUSPEND/RESUME Button From settings made in Bios setup utilityPowering OFF Hibernation SAVE-TO-DISK FeatureWindows Power Management Enable or Disable the Hibernation FeatureF e B o o k S 7 0 0 0 N o t e b o o k User-Installable Features F e B o o k S 7 0 0 0 N o t e b o o k Lithium ion Battery Low Battery StateRecharging the Batteries Cold-swapping Batteries Replacing the BatteryShorted Batteries Hot-swapping BatteriesOptical Drive Media Player SoftwareLoading Media on Your Drive Emergency Optical Drive Tray Release Using the Media Player SoftwareRemoving Media Starting a DVD Movie DVD Models onlyInstalling Memory STICK/SD Cards Removing a Memory STICK/SD CardExpressCards Inserting ExpresscardsRemoving Expresscards Installing Memory Upgrade Modules Removing a Memory Upgrade Module10. Removing a Memory Upgrade Module Checking the Memory CapacityModem RJ-11 Telephone Jack Select Open Volume Select Option/PropertiesDevice Ports Internal LAN RJ-45 JackHeadphone Jack Microphone JackExternal Video Port Troubleshooting F e B o o k S 7 0 0 0 N o t e b o o k Specific Problems TroubleshootingIdentifying the Problem Using the Troubleshooting TableAudio Problems Troubleshooting TableProblem Optical Drive ProblemsPush the Power/Suspend/Resume button Hard Drive ProblemsKeyboard or Mouse Problems External keyboard or Properly installedModem Problems Memory ProblemsAmount of installed USB Device ProblemsPower Failures Indicator Panel on page 12 for more informationShutdown and Startup Problems 12 for more informationAn error message is Your notebook appears to Bios setup changes were notVideo Problems External monitor and it Properly installed Miscellaneous ProblemsYou have connected an Your external monitor is not Power on Self Test Messages Emergency Media Player Drive Tray Release Modem Result CodesBoot Priority Change Restoring Your PRE-INSTALLED SoftwareRe-Installing Individual Drivers and Applications Restoring the Operating System for Windows XP SystemsRestoring the Operating System for Windows Vista Systems About Fujitsu Driver Update Automatically Downloading Driver UpdatesCheck for updates now Displays the FDU version number and copyright informationF e B o o k S 7 0 0 0 N o t e b o o k Care and Maintenance F e B o o k S 7 0 0 0 N o t e b o o k Caring for your LifeBook notebook Care and MaintenanceCleaning Your Lifebook Notebook Computer exterior, computer keyboardStoring your LifeBook notebook Cleaning the Dust FilterDisinfecting LifeBook computers Traveling with your LifeBook notebookFloppy Disks and Drives BatteriesMedia Care Expresscards Caring for your Optical DriveCaring for your Cards System Specifications F e B o o k S 7 0 0 0 N o t e b o o k Specifications Popular Accessories PRE-INSTALLED Software PowerDimensions and Weight Device PortsLearning about Your Software F e B o o k S 7 0 0 0 N o t e b o o k Glossary F e B o o k S 7 0 0 0 N o t e b o o k Glossary Disk Default ValueData Disk DriveInfrared Lithium ion BatteryPort InfrastructureModem MemoryMHz MonauralWi-Fi Compatible ResetStatus Indicator RAM ModuleWrite Protect Extended VGARegulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Appendix F e B o o k S 7 0 0 0 N o t e b o o k FCC Regulatory Information Characteristics of the Wlan Device Before Using the Wireless LANWireless LAN Device Covered by this Document Wireless LAN Modes Using this DeviceWireless Network Considerations Deactivation using the Wireless On/Off SwitchDeactivating the Wlan Device Activating the Wlan Device Configuration of the Wlan Device Configuring the Wlan Using Windows VistaConfiguring the Wlan Using Windows XP Unavailable Troubleshooting the WlanTroubleshooting NetworkWlan Specifications SpecificationsWhere to Find Information about Bluetooth Using the Bluetooth DeviceWhat is Bluetooth FCC Radiation Exposure StatementIndex DC Output Cable DC Power Jack Device Ports Dimm Disk careEmergency tray release Error Messages ExpressCard About This GuideHard Disk Drive Mouse problems Numeric Keypad NumLk Optical Drive PowerFunction Key Media PlayerVolume control Warranty F e B o o k S 7 0 0 0 N o t e b o o k Page Page