Fujitsu S7210 manual Troubleshooting

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L i f e B o o k S 7 0 0 0 N o t e b o o k

Power Management

Power/Suspend/Resume Button. . . . . . . . . . . . . 32

Standby (Sleep) Mode . . . . . . . . . . . . . . . . . . . . 32

Hibernation (Save-to-Disk) Feature . . . . . . . . . . 33

Windows Power Management . . . . . . . . . . . . . . 33

Restarting the System. . . . . . . . . . . . . . . . . . . . . 33

Powering Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4

USER-INSTALLABLE FEATURES

Lithium ion Battery

Recharging the Batteries. . . . . . . . . . . . . . . . . . . 37 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . 38

Optical Drive

Media Player Software . . . . . . . . . . . . . . . . . . . . 39 Loading Media on Your Drive . . . . . . . . . . . . . . 39 Removing Media . . . . . . . . . . . . . . . . . . . . . . . . 40 Emergency Optical Drive Tray Release . . . . . . . . 40 Using the Media Player Software . . . . . . . . . . . . 40

Memory Stick/Secure Digital Cards

Installing Memory Stick/SD Cards . . . . . . . . . . . 41 Removing A Memory Stick/SD Card . . . . . . . . . 41

ExpressCards/Smart Cards

Inserting ExpressCards . . . . . . . . . . . . . . . . . . . . 42

Removing ExpressCards . . . . . . . . . . . . . . . . . . . 42

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . 43

Memory Upgrade Module

Installing Memory Upgrade Modules . . . . . . . . . 44

Removing a Memory Upgrade Module . . . . . . . 44

Checking the Memory Capacity . . . . . . . . . . . . . 45

Device Ports

Modem (RJ-11) Telephone Jack . . . . . . . . . . . . . 46

Internal LAN (RJ-45) Jack . . . . . . . . . . . . . . . . . . 46

Port Replicator Connector . . . . . . . . . . . . . . . . . 46

Universal Serial Bus Ports . . . . . . . . . . . . . . . . . . 47

Headphone Jack. . . . . . . . . . . . . . . . . . . . . . . . . 47

Microphone Jack . . . . . . . . . . . . . . . . . . . . . . . . 47

External Video Port . . . . . . . . . . . . . . . . . . . . . . 47

5

TROUBLESHOOTING

Identifying the Problem . . . . . . . . . . . . . . . . . . . 51 Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . 51 Troubleshooting Table . . . . . . . . . . . . . . . . . . . . 52 Power On Self Test Messages . . . . . . . . . . . . . . 59 Emergency media Player Drive Tray Release . . . 60 Modem Result Codes. . . . . . . . . . . . . . . . . . . . . 60 Restoring Pre-installed Software . . . . . . . . . . . . 61 Restoring the OS for Windows XP Systems . . . . 61 Restoring the OS for Windows Vista Systems . . 62 Automatically Downloading Driver Updates. . . . 63

6

CARE AND MAINTENANCE

Cleaning your LifeBook notebook . . . . . . . . . . . 67 Cleaning the dust filter. . . . . . . . . . . . . . . . . . . . 68 Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Floppy Disks and Drives . . . . . . . . . . . . . . . . . . . 69 Media Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 ExpressCards . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

7

SYSTEM SPECIFICATIONS

Configuration Label . . . . . . . . . . . . . . . . . . . . . . 73

Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . 73

Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Mass Storage Device Options . . . . . . . . . . . . . . 73

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Device Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Dimensions and Weight. . . . . . . . . . . . . . . . . . . 74

Environmental Requirements . . . . . . . . . . . . . . . 74

Popular Accessories . . . . . . . . . . . . . . . . . . . . . . 75

Pre-Installed Software . . . . . . . . . . . . . . . . . . . . 75

Learning About Your Software. . . . . . . . . . . . . . 75

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Contents User’s Guide Page Copyright and Trademark Information Declaration of ConformityAC adapter output polarity Important Safety InstructionsRecycling your battery For Authorized Repair Technicians OnlyTable of Contents Troubleshooting GLOSSARY/REGULATORY F e B o o k S 7 0 0 0 N o t e b o o k Preface F e B o o k S 7 0 0 0 N o t e b o o k About this Guide Limited WarrantyPreface Conventions Used in the GuideF e B o o k S 7 0 0 0 N o t e b o o k Getting to Know Your LifeBook Notebook F e B o o k S 7 0 0 0 N o t e b o o k Overview UnpackingTOP Components Memory Stick/SD Card Slot Wireless LAN/Bluetooth On/Off SwitchStatus Indicator Panel Air VentsExternal Video Port DC Power JackLEFT-SIDE Panel Components ExpressCard SlotRIGHT-SIDE Panel Components Back Panel Components Gigabit LAN RJ-45 JackBottom Components Battery Level Indicators Status Indicator PanelPower Indicator AC Adapter IndicatorOptical Drive Access Indicator Battery Charging IndicatorsWlan Access Power Indicator Hard Drive Access IndicatorKeyboard T t i n g t o K n o w Y o u r L i f e B o o k Clicking DOUBLE-CLICKINGDragging Optional Quick Point FeatureTouchpad Control Adjustment ScrollingVolume Control Controlling the VolumeCold-swapping Removing and Installing Modular DevicesFlexible Bay Devices Hot-swappingSetting UP Your Lifebook Security Panel PasswordsLifeBook Security Application Panel Precautions Uninstalling the Security Panel ApplicationOperating Your Lifebook SECURITY/APPLICATION Panel User Reinstalling the Security/Application PanelConfiguring your LifeBook Application Panel SupervisorDeactivating and Activating the LifeBook Application Panel F e B o o k S 7 0 0 0 N o t e b o o k Getting Started F e B o o k S 7 0 0 0 N o t e b o o k Connecting the AC Adapter Power SourcesConnecting the Power Adapters Connecting the Optional Auto/Airline AdapterOpening the Display Panel Adjusting Display Panel BrightnessDisplay Panel Closing the Display PanelHard Disk Drive Passwords Power onBoot Sequence Bios Setup UtilityEntering the Bios Setup Utility Directly Booting the SystemUsing the TrustedCore Menu Bios GuideStarting Windows XP the First Time Installing Click MEFujitsu Driver Update Utility Registering Your Lifebook NotebookPower Management POWER/SUSPEND/RESUME ButtonStandby Sleep Mode Powering OFF Hibernation SAVE-TO-DISK FeatureWindows Power Management Enable or Disable the Hibernation FeatureF e B o o k S 7 0 0 0 N o t e b o o k User-Installable Features F e B o o k S 7 0 0 0 N o t e b o o k Lithium ion Battery Low Battery StateRecharging the Batteries Cold-swapping Batteries Replacing the BatteryShorted Batteries Hot-swapping BatteriesOptical Drive Media Player SoftwareLoading Media on Your Drive Emergency Optical Drive Tray Release Using the Media Player SoftwareRemoving Media Starting a DVD Movie DVD Models onlyInstalling Memory STICK/SD Cards Removing a Memory STICK/SD CardExpressCards Smart Cards Inserting ExpresscardsRemoving Expresscards Smart Card Reader Smart Card SlotInstalling Memory Upgrade Modules Removing a Memory Upgrade Module11. Removing a Memory Upgrade Module Checking the Memory CapacityDevice Ports Port Replicator ConnectorSelect Open Volume Select Option/Properties Modem RJ-11 Telephone JackMicrophone Jack Universal Serial BUS PortsHeadphone Jack External Video PortF e B o o k S 7 0 0 0 N o t e b o o k Troubleshooting F e B o o k S 7 0 0 0 N o t e b o o k Specific Problems TroubleshootingIdentifying the Problem Using the Troubleshooting TableAudio Problems Troubleshooting TableProblem Optical Drive ProblemsKeyboard or Mouse Problems Port Replicator ProblemsHard Drive Problems Push the Power/Suspend/Resume buttonUSB Device Problems Memory ProblemsModem Problems ExpressCard ProblemsPower Failures Indicator Panel on page 12 for more informationShutdown and Startup Problems 27 for more informationVideo Problems Utility on page 29 for more informationMiscellaneous Problems 47 for more informationPower on Self Test Messages Emergency Media Player Drive Tray Release Modem Result CodesBoot Priority Change Restoring PRE-INSTALLED SoftwareRe-Installing Individual Drivers and Applications Restoring the Operating System for Windows XP SystemsRestoring the Operating System for Windows Vista Systems Automatically Downloading Driver Updates Check for updates nowAbout Fujitsu Driver Update F e B o o k S 7 0 0 0 N o t e b o o k Care and Maintenance F e B o o k S 7 0 0 0 N o t e b o o k Caring for your LifeBook notebook Care and MaintenanceCleaning Your Lifebook Notebook Computer exterior, computer keyboardDisinfecting LifeBook computers Cleaning the Dust FilterLCD display Storing your LifeBook notebookBatteries Floppy Disks and DrivesCaring for your Media DVD/CD/CD-R Media CareExpresscards Caring for your Optical DriveSystem Specifications F e B o o k S 7 0 0 0 N o t e b o o k Specifications Dimensions and Weight FeaturesPower Device PortsPopular Accessories PRE-INSTALLED Software Learning about Your SoftwareMicrosoft Windows Vista Business Edition Operating System OptionsMicrosoft Windows XP Professional Edition Microsoft Office ReadyGlossary F e B o o k S 7 0 0 0 N o t e b o o k Glossary Disk Default ValueData Disk DriveInfrared Lithium ion BatteryPort InfrastructureMHz MegahertzMemory ModemRAM Module ResetStatus Indicator RestartWi-Fi Compatible Write ProtectZip Drive Regulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Appendix a F e B o o k S 7 0 0 0 N o t e b o o k FCC Regulatory Information Characteristics of the Wlan Device Before Using the Optional Wireless LANWireless LAN Device Covered by this Document Wireless LAN Modes Using this DeviceDeactivation using the Wireless On/Off Switch Wireless Network ConsiderationsHow to Handle This Device Deactivating the Wlan DeviceWindows XP Deactivation using the Intel PROSet Software Activating the Wlan DeviceConfiguration of the Wlan Device Configuring the Wlan Using Windows VistaConfiguring the Wlan Using Windows XP Unavailable Troubleshooting the WlanTroubleshooting NetworkWlan Specifications SpecificationsWhere to Find Information about Bluetooth Using the Bluetooth DeviceWhat is Bluetooth FCC Radiation Exposure StatementAppendix B F e B o o k S 7 0 0 0 N o t e b o o k Introducing the Fingerprint Sensor Device Installing OmnipassInstalling the OmniPass Application Getting StartedUser Enrollment Uninstalling OmniPassMaster Password Concept Verifying Information about OmniPassOmniPass Authentication Toolbar Using OmnipassPassword Replacement Enrolling a FingerprintRemembering a Password Logging in to a Remembered SiteIdentities and Password Management Configuring OmnipassPassword Management OmniPass User IdentitiesImporting an OmniPass User Profile Omnipass Control CenterExporting an OmniPass User Profile Things to Know Regarding Import/ExportCannot add a User with a Blank Password to OmniPass User SettingsSystem Settings First option, Automatically log on to OmniPass asF e B o o k S 7 0 0 0 N o t e b o o k 106 Bios IndexFunction Key Installing removing F e B o o k S 7 0 0 0 N o t e b o o k 110
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