Fujitsu S SERIES manual Troubleshooting, Bios passwords

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Security functions

Troubleshooting

Security panel

You have forgotten your password or passwords.

If you have forgotten the user password, you can reset the forgotten user password and specify a new user password with the supervisor password.

If the Security panel is active and you have forgotten both the user password and the supervisor password, then contact our help desk. You must provide proof of ownership for the notebook. Then the help desk will refer you to our service partner, who will unlock your notebook (for a charge).

BIOS passwords

You have forgotten your user and/or supervisor password.

If you have forgotten your user password, enter the supervisor password or contact your system administrator. If the supervisor password is also no longer available, contact our help desk. You must provide proof of ownership for the notebook. Then the help desk will refer you to our service partner, who will unlock your notebook (for a charge).

SmartCard reader

Your SmartCard is not recognised.

Make sure you have inserted your SmartCard into the SmartCard holder with the chip facing upward. Also make sure you are using a supported SmartCard. Your SmartCard must comply with the ISO standard 7816-1, -2 or -3.

You have forgotten your PIN.

If you work in a network, contact your system administrator, who can unlock your notebook with an Admin PIN.

You have lost your SmartCard.

If you work in a network, contact your system administrator, who can boot your notebook with an Admin SmartCard.

You have lost your user and/or supervisor SmartCard.

If you have lost your User SmartCard, you can continue working with the Supervisor SmartCard and can initialise a new User SmartCard or deactivate the SystemLock function. If you have lost the Supervisor SmartCard, you can also continue working, but you no longer have all rights and cannot initialise another Supervisor-SmartCard.

i	If you have lost both SmartCards, you cannot boot your system.

Please contact our help desk. You must provide proof of ownership for the notebook. Then the help desk will refer you to our service partner, who will unlock your notebook (for a charge).

66	A26391-K144-Z120-1-7619, edition 2

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Contents Answers EnglishAre there Page Order No. A26391-K144-Z120-1-7619 Lifebook S Series Operating manual August 2004 editionPage Contents Contents 103 Page Your Lifebook S Series Notational conventions Your Lifebook S SeriesSafety notes Important notesImportant notes Important notes Storing the battery Energy savingBefore you travel Transporting the notebookTransporting the notebook Cleaning the notebook Unpacking and checking the delivery Preparing the notebook for useSelecting a location Connecting the power adapter Working with the notebook chapter Switching on the notebook for the first time Switching on the notebook Working with the notebookWorking with the notebook Switching off the notebook Indicators Power-on indicator Power indicatorBattery charging indicator Battery indicatorsScroll indicator Scroll Lock Caps Lock indicatorSecurity Panel indicator Keyboard Backspace keyTab key Enter key returnCaps Lock key Shift keyAlt Gr key Fn keyVirtual numeric keypad Key combinations Decreasing screen brightnessIncreasing screen brightness Halting the current operationConfiguring Easy Launch keys Easy Launch keysTouchpad / TouchStick and touchpad buttons Moving the pointerExecuting a command Selecting an itemDragging an object Scrolling upLCD screen Monitor settingsInformation on LCD monitor Charging, caring for and maintaining the battery BatteryStoring the battery Removing and installing the battery Monitoring the battery charging levelRemoving battery Inserting battery Hard diskModule Removing module Installing module Optical drive CD/DVD indicatorHandling CD/DVDs Inserting or removing a CD/DVD Working with the notebook Manual removal emergency removal Installing a PC card PC cardsRemoving a PC card Integrated 56k modem LoudspeakersConnecting notebook modem to telephone connection Wireless LAN/ Bluetooth Switching wireless LAN/ Bluetooth module on and offInfrastructure mode Ad hoc modePort Replicator Connecting the notebook to the Port Replicator Switching on notebook via Port Replicator Switching off notebook via Port ReplicatorDisconnecting the notebook from the Port Replicator Page Security functions Overview of all security functionsKensington Lock Security panelBios password protection Password protection for the Bios setupPassword protection for the operating system Password protection for your hard diskBrief overview of the security functions Security function Type of protection PreparationUsing Kensington Lock on notebook Using Kensington Lock on Port Replicator Configuring and using Security PanelConfiguring Security Panel Assigning the supervisor passwordAssigning the user password Using Security PanelEntering security password Password error alarm Configuring password protection in Bios SetupChanging or removing security password Change supervisor or user password Set the supervisor and user passwordCancelling passwords Activating system protection Password protection for starting the operating systemDeactivating system protection Activating hard disk protection Password protection for hard diskDeactivating hard disk protection Configuring and using SmartCard reader Configuring SmartCard reader Installing drivers SmartCardsInserting the SmartCard Using SmartCard reader with your cell phone card Application examplesSmartCard as device protection SmartCard for protecting your opened documentsSmartCard as system protection SystemLock Access rights of the SmartCardsRights Installing SystemLock Changing PIN and PUKSwitching on the PC with SystemLock Deactivating SmartCard as system protection SystemLock againTroubleshooting Bios passwordsConnecting devices to notebook Connecting external devicesDisconnecting devices from notebook Connections on notebook Connecting external devices Ports on the Port Replicator Connecting an external monitor to the Port Replicator Connecting an external monitor to the notebookSetting the refresh rate for your external monitor Connecting an external PS/2 mouse Connecting an external keyboardUsing the parallel port Connecting external audio devices Connecting USB devicesConnecting FireWire devices Page Memory expansion Installing and removing the memory extensionRemoving cover Memory expansion Removing a memory moduleInstalling a memory module Mounting the coverPage Standby mode Energy saving functionsEnergy saving functions Settings in Bios Setup Start Bios SetupOperating Bios Setup Exiting Bios SetupTroubleshooting and tips Restoring the hard disk contents under WindowsLCD screen of the notebook remains blank LCD screen is difficult to readExternal monitor stays blank External monitor is blank or the image is unstableBattery is not installed correctly Battery is deadPower adapter is not connected correctly An application programme has caused the malfunctionPrinter does not print Mouse does not workAcoustic warnings Error messages on the screen Cmos Battery BadSystem Cmos checksum bad Default configuration used Keyboard controller errorKeyboard error Press F1 to resume, F2 to SetupPrevious boot incomplete Default configuration used Real Time clock errorPage Technical data Dimensions Connections on notebookPorts on the Port Replicator Environmental conditionsPower adapter 60 W Power adapter 80 WPage Recycling and disposal Manufacturer’s notesEnergy Star CE marking for devices without wireless LAN/ Bluetooth CE marking for devices with wireless LAN /BluetoothCE marking Regulatory noticesManufacturer’s notes DOC Industry Canada Notices Avis Aux Utilisateurs Du Réseau Téléphonique Canadien AvertissementFCC Regulatory information for notebooks with radio device UL NoticeFor Authorized Repair Technicians Only Federal Communications Commission statementFCC Radio Frequency Exposure statement Regulatory Information/DisclaimersRadio frequencies for devices with wireless LAN/Bluetooth Export restrictionsFrequencies Channel No. / MHz Europe, R&TTE France, R&TTEIndex CD/DVDFireWire IndexSwitching off via Port Replicator Index