Troubleshooting and tips
Keyboard error
If you use an external keyboard:
►Check the connection and reboot the notebook.
Should you receive this error message again, please contact your dealer.
nn Stuck key
►Make sure that no key is pressed.
Should you receive this error message again, please contact your dealer.
Operating system not found
►Check in the BIOS Setup whether your hard disk has been set correctly.
►Make sure that the operating system is installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP.
This error message appears if an error occurs during the
►Press the F1 function key to start the operating system.
►Enter the BIOS Setup programme by pressing F2 .
Previous boot incomplete - Default configuration used
Due to an error during the previous system boot, default values were used for certain settings. Check the BIOS Setup and the settings.
►Press the F1 function key when prompted to do so.
Real Time clock error
►Contact your dealer.
nnnnK Shadow RAM failed at offset: xxxx Failing Bits: zzzz
►Contact your dealer.
System battery is dead - Replace and run SETUP
►Contact your dealer.
System cache error - Cache disabled
►Contact your dealer.
System timer error
►Contact your dealer.
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