Fujitsu C-4120 manual Problem Possible Cause, Memory Problems, Modem Problems

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S e c t i o n F i v e

Problem

Possible Cause

Possible Solution

You have connected an external keyboard or a mouse and it seems to be locking up the system.

Memory Problems

Your power on screen or Main menu of the BIOS setup utility information does not show the correct amount of installed memory.

Modem Problems

1.Your operating system software is not setup with the correct software driver for that device.

2.Your system has crashed.

1.Your memory upgrade module is not properly installed.

2.You have a memory failure.

1.Check your device and operating system documentation and activate the proper driver.

2.Restart your system using the reset button on the rear panel.

1.Remove and re-install your memory upgrade module. (See Memory Upgrade Module on pages 54-57.)

2.Make sure display of error messages is enabled (See Boot Options Submenu in the BIOS guide. See page 44 for more information.) and check for Power On Self Test (POST) messages. (See pages 80-82 for possible messages and their meanings.)

Messages about modem operation.

1. Messages about modem operation are	1. See your application software documenta-
generated by whichever modem application	tion for additional information.
is in use.

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Contents Copyright Declaration of ConformityFCC Notices U T I O NDOC Industry Canada Notices Telephone NetworkAvis Aux Utilisateurs Du Réseau Téléphonique Canadien E R T I S S E M E N T Black & White Cover To come B l e o f C o n t e n t s Using Your Lifebook C Series from Fujitsu User Installable FeaturesSetting UP Your Lifebook C Series from Fujitsu Starting Your Lifebook C Series from FujitsuTroubleshooting Care and Maintenance Section Five Section SIXB l e o f C o n t e n t s F e B o o k C S e r i e s f r o m F u j i t s u U T I O N Conventions Used in the GuideI N T F e B o o k C S e r i e s f r o m F u j i t s u Preface Viii Setting Up Your LifeBook C Series Section One UnpackingOverview of Lifebook Series Features I N T Component Identification For detailed speciﬁcations refer to Appendices on pagesTOP and Front Components Power Switch LEFT-SIDE Panel ComponentsAnti-theft Lock Slot Selector Internet MailRIGHT-SIDE Panel Components Rear Panel Components Main Unit and Conﬁguration Label Lithium ion Battery BayBottom Components Starting Your LifeBook C Series from Fujitsu Power Sources Connecting the Power AdaptersAdjusting the Brightness Power OnDisplay Panel Starting Your Lifebook For the First TimeBooting the System with Windows 98 Second Edition Getting StartedFinal Settings RegistrationRegistering Your Lifebook What are the beneﬁts of registering?How do I register? Fax it toPower OFF Learning about Your Operating System Application SoftwareTutorials ManualsRestarting the System Using Your LifeBook C Series from Fujitsu Status Indicator Panel Power IndicatorAC Adapter Indicator Battery IndicatorDVD/CD-ROM Drive Access Indicator Hard Drive Access IndicatorBattery Shorted Battery Recharging the BatteryLow Battery State Integrated Ergotrac Pointing Device ErgoTrac pointing deviceClicking Double-ClickingUsing the Keyboard ErgoTrac Pointing Device Control AdjustmentDragging Numeric KeypadFn Key Cursor KeysFunction Keys Windows Keys Volume ControlFloppy Disk Drive Preparing a Floppy Disk for Use Loading a Floppy DiskEjecting a Floppy Disk Loading a DVD or CD DVD or CD-ROM DriveCare of Floppy Disk Drive and Disks Lifebook Application Panel Care of DVDs and CD-ROMsFormatting the Hard Drive Hard DriveInternal Modem Power Management Using the Suspend/Resume FeaturesI N T Standby Mode Save-to-Disk Mode Idle Mode Data Security PRE-INSTALLED Software LapLink ProfessionalQuicken 99 Basic McAfee VirusScanBoot Sequence Microsoft WorksMicrosoft Press Interactive Training PMSetDrive Designators Bios Setup UtilityIdentifying the Drives Entering the Setup Utility Resetting to Default ValuesBios Guide Your SAVE-TO-DISK File AllocationSelect 6. Safe mode command prompt only, then press Enter Resetting the Save-to-Disk Parameters E r Install a b l e F e a t u r e s Warm Swapping Lithium ION BatteryLithium ion Battery Replacing the Battery Replacing the BatteryCaring for PC Cards Installing PC Cards in Your NotebookPC Cards To install a PC Card Installing and Removing a PC CardParallel Port Devices Serial Port DevicesUSB Devices MicrophoneHeadphones Stereo Line in DeviceTelephone Lines MOUSE, Keyboard or KeypadTheft Prevention Lock Memory Upgrade ModuleTo Install a Memory Upgrade Module U T I O N Checking the Computer Recognition of New Memory Capacity To Remove a Memory Upgrade ModuleTo Replace the original system memory Displayed SlotC t i o n F o u r Troubleshooting Troubleshooting Identifying the ProblemSpecific Problems Using PC-DoctorUser Problem Guides ProblemProblem Audio Problems Possible Cause DVD/CD-ROM Drive Problems Possible Solution Problem Floppy Disk Drive Problems Hard Drive ProblemsKeyboard or Mouse Problems Modem Problems Problem Possible CauseMemory Problems Problem Parallel, Serial, and USB Device Problems Problem PC Card Problems Problem Possible Cause Power Failures You turn on your notebook and nothing seems to happen Problem Possible Cause Possible Solution See Figures 3-1 and 3-2 on pagesProblem Possible Cause Possible Solution See Batteries on Problem Shutdown and Startup Problems Video Problems Possible Cause Display goes blank by itself after you have been using it See External Monitor on Miscellaneous Problems Fixed Disk x Failure or Fixed Disk Controller Power on Self Test MessagesExtended RAM Failed at offset nnnn Monitor type does not match Cmos Run #*Press F1 to resume, F2 to Setup is#*Previous boot incomplete Default conﬁgu UMB upper limit segment address nnnn System Bios shadowed System Bios copiedSystem Cmos checksum bad run Setup Modem Setup and Commands Emergency CD-ROM Tray ReleaseRecovery CD-ROM Restoring Your Pre-installed Software from CD-ROMTo Run the Emergency Recovery Program Device Drivers, Utilities and Read-me Files R e a n d M a i n t e n a n c e Caring for Your Notebook Increasing Battery Life Caring for Your BatteriesC t i o n S i Specification s a n d G l o s s a r y Memory WarrantyLifebook C Series General Specifications Keyboards Input/Output ConnectionsDisplays PRE-CONFIGURED Models PowerDimensions Environmental RequirementsBios GlossaryCD-ROM Cmos RAMCRT DimmDMA DMIFCC IDEIRQ LANPcmcia MidiNtsc Sdram RAM ROMPost Sram SvgaTFT VGAD e CD-ROM DMA LAN USB 106