IBM 31P8128 manual Appendix A. Troubleshooting, hints, and tips

Appendix A. Troubleshooting, hints, and tips

The following section describes troubleshooting assistance.

Troubleshooting

If you have problems performing the data migration, refer to the following troubleshooting instructions for assistance. If you receive an error message and have problems performing the data migration refer to the possible causes below:

1.Make sure you are logged on properly to both computers. Refer to this table for logon requirements:

New Computer Operating	Previous Computer	Logon Requirements
System	Operating System
Windows XP	Windows XP, Windows	You must log on to both
	2000	machines with a user name
		that is part of the
		Administrators group.
Windows XP	Windows Me, Windows 98,	You must log on to the new
	Windows 95	machine with a user name
		that is part of the
		Administrators group. You
		do not have to log on to the
		previous computer.
Windows 2000	Windows 2000	You must logon to your
		new and previous computer
		with the same user name
		and password to perform
		the transfer process. That
		user name must be part of
		the Administrators group
		on both machines.
Windows 2000	Windows 95, 98 or Me	You must logon to your
		new and previous computer
		with the same user name
		and password to perform
		the transfer process. That
		user name must be part of
		the Administrators group
		on the new machine
Windows 95, 98 or Me	Windows 95, 98 or Me	You do not have to logon to
		Windows on either machine
		to perform the transfer
		process

© Copyright IBM Corp. 2002 A-1