Troubleshooting
If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling your retailer or IBM, try the suggested actions that are appropriate to your problem.
Problem | Possible | Suggested Action | Reference | |
Cause | ||||
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| ŠEnsure that the |
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| electrical outlet and the |
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| monitor are both switched |
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| on. |
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| ŠCheck that the power |
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| cord is firmly plugged into | Connecting | |
Screen is blank |
| the electrical outlet and the | ||
No power to | your Monitor | |||
and power | power supply unit. | |||
monitor | section on | |||
indicator is off | ŠIf the power cord plug | |||
| page 5 | |||
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| has a removable fuse, | ||
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| replace it. |
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| ŠTry another power |
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| cord. |
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| ŠTry another electrical |
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| outlet. |
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Screen is blank | Brightness |
| User | |
and power | and Contrast | ŠAdjust brightness and | controls | |
indicator is | may be too | contrast. | section on | |
steady green | low |
| page 13 | |
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| ŠPress any key on the |
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Screen is blank | The monitor is | keyboard or move the | Power | |
mouse to restore | ||||
and power | in the Power | Management | ||
operation. | ||||
indicator is | Management | section on | ||
ŠCheck the Power | ||||
steady amber | Standby state | page 19 | ||
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| Management software on |
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| your computer |
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