Troubleshooting
If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling your retailer or IBM, try the suggested actions that are appropriate to your problem.
Problem | Possible | Suggested Action | Reference | |
Cause | ||||
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| Ensure that the electrical |
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| outlet and the monitor are |
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| both switched on. |
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| Check that the power cord |
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| is firmly plugged into the | Connecting | |
Screen is blank |
| electrical outlet and the | ||
No power to | your Monitor | |||
and power | power supply unit. | |||
monitor | section on | |||
indicator is off | If the power cord plug has | |||
| page 4 | |||
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| a removable fuse, replace | ||
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| it. |
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| Try another power cord. |
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| Try another electrical |
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| outlet. |
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Screen is blank | Brightness |
| User | |
and power | and Contrast | Adjust brightness and | controls | |
indicator is | may be too | contrast. | section on | |
steady green | low |
| page 14 | |
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| Press any key on the |
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Screen is blank | The monitor is | keyboard or move the | Power | |
mouse to restore | ||||
and power | in the Power | Management | ||
operation. | ||||
indicator is | Management | section on | ||
Check the Power | ||||
steady amber | Standby state | page 20 | ||
Management software on | ||||
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| your computer |
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