Billion Electric Company BIPAC-5100S Troubleshooting, Using LEDs to Diagnose Problems, Power LED

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Appendix

Troubleshooting

This chapter covers potential problems and the corresponding remedies.

A.1 Using LEDs to Diagnose Problems

The LEDs are useful aides for finding possible problem causes.

A.1.1 Power LED

The PWR LED on the front panel does not light up.

STEPS

CORRECTIVE ACTION

1Make sure that the BIPAC-5100S’s power adaptor is connected to the BIPAC-5100S and plugged in to an appropriate power source. Use only the supplied power adaptor.

2Check that the BIPAC-5100S and the power source are both turned on and the BIPAC-5100S is receiving sufficient power.

3Turn the BIPAC-5100S off and on.

4If the error persists, you may have a hardware problem. In this case, you should contact your vendor.

A.1.2 LAN LED

The LAN LED on the front panel does not light up.

STEPS

CORRECTIVE ACTION

1Check the Ethernet cable connections between your BIPAC-5100S and the computer or hub.

2Check for faulty Ethernet cables.

3Make sure your computer’s Ethernet card is working properly.

4If these steps fail to correct the problem, contact your local distributor for assistance.

A.1.3 DSL LED

The DSL LED on the front panel does not light up.

STEPS

CORRECTIVE ACTION

1Check the telephone wire and connections between the BIPAC-5100S DSL port and the wall jack.

2Make sure that the telephone company has checked your phone line and set it up for DSL service.

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Contents BIPAC-5100S Table of Contents LAN TCP/IP Appendix Introducing the BIPAC-5100S Features of the BIPAC-5100SGetting to Know the BIPAC-5100S Multiple PVC Permanent Virtual Circuits Support Multiplexing Applications for the BIPAC-5100S Accessing the BIPAC-5100S Web Configurator Introducing the Web ConfiguratorWeb Configurator Overview Navigating the BIPAC-5100S Web Configurator Using The Reset Button Configuring PasswordResetting the BIPAC-5100S Wizard Setup Wizard Setup IntroductionEncapsulation PPP over EthernetWizard Setup Configuration First Screen 4 RFCMultiplexing VC-based MultiplexingIP Address and Subnet Mask Or PPPoEIP Address Assignment IP Assignment with PPPoA or PPPoE EncapsulationIP Assignment with RFC 1483 Encapsulation IP Assignment with Enet Encap EncapsulationWizard Setup Configuration Second Screen Private IP AddressesNailed-Up Connection PPP NATPPPoE 10.2 RFC Enet Encap Exactly as given Wizard Setup Configuration Third Screen Dhcp SetupIP Pool Setup Dhcp Wizard Setup Configuration Connection Tests Test Your Internet ConnectionLAN Setup LAN OverviewLANs, WANs and the BIPAC-5100S DNS Server AddressFactory LAN Defaults DNS Server Address AssignmentRIP Setup MulticastConfiguring LAN TCP/IP WAN Setup WAN OverviewPPPoE Encapsulation Pptp EncapsulationConfiguring WAN Setup Traffic ShapingWhen to use Half Bridge mode PPP Half BridgeFollowing table describes the labels in this screen PPPoE Encap in the Encapsulation field Network Address Translation NAT NAT OverviewNAT Definitions What NAT DoesHow NAT Works NAT ApplicationNAT Mapping Types Type IP MappingSUA Server Port Forwarding Services and Port NumbersSUA Single User Account Versus NAT Configuring Servers Behind SUA Example Services Port NumberSelecting the NAT Mode Configuring SUA ServerConfiguring Address Mapping Many-to-One and Server mapping types Editing an Address Mapping Rule NAT Address Mapping Rules screen Dynamic DNS Dynamic DNS SetupDyndns Wildcard Configuring Dynamic DNS Following table describes the labels in this screen Time and Date Setup Configuring Time ZonePage Remote Management Configuration System TimeoutRemote Management Overview Remote Management LimitationsConfiguring Remote Management TelnetFTP WebLabel Description How do I know if Im using UPnP? Universal Plug-and-Play UPnPUniversal Plug and Play Overview NAT TraversalInstalling UPnP in Windows Me Configuring UPnPInstalling UPnP in Windows Example Installing UPnP in Windows XP Page Using UPnP in Windows XP Example Auto-discover Your UPnP-enabled Network DeviceWeb Configurator Easy Access Page System Status Screen MaintenanceMaintenance Overview Following table describes the labels in this screen System Statistics Dhcp Table Screen Diagnostic Screens Diagnostic General ScreenDiagnostic DSL Line Screen Reset Adsl Line Firmware Screen Page Power LED TroubleshootingUsing LEDs to Diagnose Problems Web Configurator Cannot telnet into the BIPAC-5100SWAN Interface Login Username and PasswordLAN Interface Internet Access Remote ManagementRemote Node Connection Cannot connect to a remote node or ISP
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BIPAC-5100S specifications

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