Cisco.com

Obtaining Technical Assistance

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

Catalyst 6000 Family Multilayer Switch Feature Card 2 Installation Note

16	78-10605-03

WS-F6K-MSFC2 specifications

Cisco Systems WS-F6K-MSFC2, or Multi-layer Switch Feature Card 2, is an advanced component designed for use in Cisco's Catalyst 6500 series switches. This card serves a critical role in enabling advanced routing capabilities alongside traditional switching functions, making it an essential piece of network infrastructure for enterprise environments.

One of the main features of the WS-F6K-MSFC2 is its support for a wide range of Layer 2 and Layer 3 protocols. This versatility allows organizations to efficiently manage both wired and wireless traffic, ensuring seamless communication across diverse networking environments. The card is designed to enhance the scalability of Cisco Catalyst switches by providing an effective means to handle high volumes of traffic, thereby supporting the growing needs of modern networks.

The WS-F6K-MSFC2 incorporates advanced technologies such as IP routing, Quality of Service (QoS), and Integrated Firewall capabilities. The IP routing feature supports routes and protocols such as OSPF, EIGRP, and BGP, facilitating robust interconnectivity within large networks. With QoS functionality, the card helps prioritize critical applications, ensuring that latency-sensitive traffic like voice and video receives the bandwidth it requires.

Additionally, the WS-F6K-MSFC2 supports Virtual Routing and Forwarding (VRF), which allows multiple virtual routing instances within a single router, thereby optimizing network resources and enhancing security. This technology is particularly beneficial for service providers and organizations that require separate data flow paths for different units.

The card is built with reliability in mind, supporting various redundancy and failover mechanisms, such as Hot Standby Router Protocol (HSRP) and redundancy protocols that ensure continuous operation even in the event of a hardware failure. Furthermore, the WS-F6K-MSFC2 is designed to integrate seamlessly with other Cisco networking components, providing a cohesive approach to network management and security.

In summary, the Cisco WS-F6K-MSFC2 Multi-layer Switch Feature Card 2 stands out due to its robust Layer 2 and Layer 3 functionality, advanced routing protocols, QoS, and redundancy features. It is highly regarded for its ability to enhance the performance and scalability of enterprise networks, making it a preferred choice for organizations looking to ensure efficient, reliable, and secure networking solutions. With its versatile capabilities, the WS-F6K-MSFC2 continues to be a vital asset in the ever-evolving landscape of networking technology.