Philips SHB5800 user manual Cannot pair my Bluetooth headset with a mobile phone

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8Frequently asked questions

My Bluetooth headset does not switch on. The battery level is low. Charge the headset.

I cannot pair my Bluetooth headset with a mobile phone.

The Bluetooth is disabled. Enable the Bluetooth feature on your mobile phone and turn on the mobile phone before you turn on the headset.

Pairing does not work.

Make sure the headset is in pairing mode.

Follow the steps described in this user manual (see 'Pair the headset with your mobile phone' on page 6).

Make sure that the LED light flashes blue and white alternately before you release the on/off button. Do not stop holding the button if you see the blue LED only.

The mobile phone cannot find the headset.

•• The headset may be connected to a previously paired device.Turn off the connected device or move it out of range.

•• Pairing may have been reset or the headset has been previously paired with another device. Pair the headset with the mobile phone again as described in the user manual (see 'Pair the headset with your mobile phone' on page 6).

My Bluetooth headset is connected to a Bluetooth stereo enabled mobile phone, but music only plays on the mobile phone speaker. Refer to the user manual of your mobile phone. Select to listen to music through the headset.

The audio quality is poor and crackling noise can be heard.

The Bluetooth device is out of range. Reduce the distance between your headset and

Bluetooth device, or remove obstacles between them.

The audio quality is poor when streaming from the mobile phone is very slow, or audio streaming does not work at all.

Make sure your mobile phone not only supports (mono) HSP/HFP but also supports A2DP (see 'Technical data' on page 8).

I hear but cannot control music on my Bluetooth device (e.g. play/pause/skip forward/ backward).

Make sure the Bluetooth audio source supports AVRCP (see 'Technical data' on page 8).

Are the Bluetooth headsets sweat/water proof?

The Bluetooth headsets are sweat proof to a degree of IPX2, and are not designed as water- proof at audio output areas. Do not wash the headsets by running water, immerse in water or use them under water.

For further support, visit www.philips.com/ support.

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Contents Always there to help you Register your product and get support atPage Contents Important safety instructions Hearing SafetyGeneral information Compliance with EMFYour wireless in-ear headset Whats in the box Overview of your wireless HeadsetOther devices Turns off when the headset is fully charged Get startedCharge your headset Manual pairing NFC pairing»» The headset remains in pairing mode for 5 minutes Pair the headset with your mobile phoneConnect the headset to a Bluetooth device Manage your calls and musicTechnical data Disposal of your old product and battery Declaration of conformityEnvironmental information Bluetooth TrademarksCannot pair my Bluetooth headset with a mobile phone Bluetooth device, or remove obstacles between themAre the Bluetooth headsets sweat/water proof? Mobile phone cannot find the headsetPage UMSHB580000ENV2.0 wk1436

SHB5800 specifications

The Philips SHB5800 is a remarkable addition to the world of wireless headphones, thoughtfully designed for users seeking a blend of superior sound quality, comfort, and stylish aesthetics. One of the standout features of the SHB5800 is its wireless connectivity, facilitated by Bluetooth technology. This enables users to enjoy a clutter-free audio experience without compromising on sound quality. With a wireless range of up to 10 meters, users can move freely while still connected to their devices.

The sound performance of the SHB5800 is driven by 32mm neodymium drivers, which produce dynamic audio with a deep bass profile and clear mids and highs. This ensures that whether you're listening to music, watching movies, or taking calls, the audio is both immersive and engaging. The headphones also boast a built-in microphone, allowing for hands-free calling, which is particularly useful for those on the go.

Comfort has not been overlooked in the design of the SHB5800. The headphones feature soft ear cushions that provide a snug fit, enabling extended use without discomfort. The adjustable headband ensures that users of all head sizes can find their perfect fit, making these headphones suitable for various activities, from commuting to workouts.

Portability is another key characteristic of the SHB5800. The headphones are lightweight and foldable, making them easy to store and carry. This is particularly advantageous for those who travel frequently or have an active lifestyle. The battery life is impressive as well, offering up to 12 hours of playtime on a single charge, allowing for uninterrupted listening.

On the technology front, the SHB5800 includes advanced audio codecs for enhanced sound transmission, which minimizes latency and ensures that audio is synchronized with video when watching movies. Additionally, the headphones feature a simple control interface, giving users the ability to adjust volume, skip tracks, and manage calls effortlessly.

In conclusion, the Philips SHB5800 is an exceptional choice for anyone in need of a stylish, comfortable, and high-quality pair of wireless headphones. With its combination of excellent sound performance, long battery life, and convenience features, it stands out in the crowded market of audio accessories.