Cisco Systems OL-11567-02 manual Important Notes

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Important Notes

Important Notes

This section describes important information about the controllers and access points.

Service Modules Supported in the Catalyst 6500 Series Switch

The Catalyst 6500 Series Switch chassis can support up to five Cisco WiSMs without any other service module installed. If one or more service modules are installed, the chassis can support up to a maximum of four service modules (WiSMs included).

Access Points Fail to Join Controllers If MTU Setting Is Less Than 1500

When the network path between access points and the controller is configured for an MTU size less than 1500, the controller does not receive join requests from access points in local mode. (MTU settings less than 1500 are common when you use tunneling protocols such as IPsec VPN, GRE, and MPLS.) The access point join request is larger than 1500 bytes, so the request is fragmented. The size of the first fragment is 1500 bytes (including IP and UDP header) and the second fragment is 54 bytes (including IP and UDP header).

Access points in REAP mode are not affected by this limitation, and the problem is resolved in the 4.0 release train because the LWAPP tunnel can reassemble up to 4 fragments. The problem occurs when all four of these conditions exist on your network:

Your controller runs release 3.2 or earlier

Your controller is configured for Layer 3 LWAPP

The network path MTU between the access point and the controller is less than 1500 bytes

The access point is in local access point (LAP) mode (not REAP mode)

Workarounds

Use one of these workarounds to resolve the problem on your network:

Upgrade to controller software release 4.0 if the controller platform supports it.

Use 1030 series access points in REAP mode for locations reachable through low-MTU paths.

Increase the network path MTU to 1500 bytes.

Release Notes for Cisco Wireless LAN Controllers and Lightweight Access Points for Release 3.2.171.6

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Contents Contents Software Release Information Cisco Unified Wireless Network Solution ComponentsController Requirements Finding the Software ReleaseInstallation Notes Upgrading to a New Software ReleaseSafety Information FCC Safety Compliance StatementInstallation Instructions They may save your lifeService Modules Supported in the Catalyst 6500 Series Switch Important NotesConfig snmp community create name Changing the Default Values of Snmp Community StringsConfig snmp community delete name Config snmp community ipaddr ipaddress ipmask nameConfig snmp community mode enable disable name Changing the Default Values for Snmp v3 UsersConfig snmp community accessmode ro rw name Config snmp v3user delete usernameFips Voice Wlan ConfigurationOperating Mesh Networks Through Switches and Routers Inter-Subnet RoamingHeavily Loaded Controller CPU Cisco 7920 Wireless IP Phone SupportSave config Radius Servers and the Management VlanClient Channel Changes Exclusion List Blacklist Client FeatureConfig database size MACfilterentry Maximum MAC Filter EntriesHome Page Retains Web Auth Login with IE 802.1x and Microsoft Wireless Configuration ManagerUsing the Backup Image Rldp Enable/DisableFeatures Not Supported on 2000 Series Controllers Apple iBookImage Not Supported for 3504 Controllers Upgrading External Web AuthenticationConfig custom-web ext-webserver add index IP-address Running a 3504 Image on a 2000 Series ControllerForvar i=0ipairs.lengthi++ Caveats Resolved Caveats in Software ReleaseCaveats Caveats Open Caveats Caveats Caveats Caveats Caveats Caveats Caveats Related Documentation TroubleshootingDocumentation Updates If You Need More InformationCisco.com Obtaining DocumentationDocumentation Feedback Product Documentation DVD Ordering DocumentationReporting Security Problems in Cisco Products Cisco Product Security OverviewProduct Alerts and Field Notices Obtaining Technical AssistanceCisco Technical Support & Documentation Website Submitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Obtaining Additional Publications and Information