Cisco Systems CB21AG and PI21AG manual Obtaining Additional Publications and Information

Page 33

Obtaining Additional Publications and Information

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired, while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

•The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0

 

OL-8338-01

33

 

 

 

Page 32 Page 34
Image 33
Page 32 Page 34
Contents Contents System Requirements IntroductionImportant Notes Installing the CB21AG Intermediate Driver ManuallyEnabling Cckm Fast Secure Roaming Conflict with Third-Party SupplicantsAccess Point Setting for Leap or EAP-FAST Authentication Gina Error on BootupProfiles for PC-Cardbus Cards Astu Exit Option New and Changed InformationSupporting Documentation EAP-FAST EnhancementsInstalling or Upgrading Client Adapter Software Installing the Client Adapter SoftwarePAC Export Perform one of the following steps Preparing Setup Window Click Next. The Setup Type window appears see Figure Setup Type Window Install Cisco Aironet Site Survey Utility Window Choose Destination Location Window Select Program Folder Window Important Please Read! Window Feature Enable Tray Icon Window Click Properties Upgrading the Client Adapter Software Perform one of the following steps Preparing Setup Window Choose Update the previous installation and click Next Installing a Microsoft Hot Fix for Group Policy Delay Finding Version Numbers Finding the Driver VersionFinding the Version of ADU and Other Software Components Open Caveats CaveatsResolved Caveats Getting Bug Information on Cisco.com Troubleshooting Obtaining Documentation Related DocumentationCisco.com Product Documentation DVDDocumentation Feedback Cisco Product Security OverviewOrdering Documentation Obtaining Technical Assistance Reporting Security Problems in Cisco ProductsCisco Technical Support & Documentation Website Submitting a Service RequestObtaining Additional Publications and Information Definitions of Service Request SeverityObtaining Additional Publications and Information

CB21AG and PI21AG specifications

Cisco Systems is renowned for its innovative networking solutions, and the CB21AG and PI21AG are significant additions to its portfolio, designed to enhance connectivity in diverse environments.

The Cisco CB21AG is a compact and versatile 802.11a/b/g/n wireless access point tailored for mission-critical applications. One of its standout features is its dual-band capability, operating simultaneously on both the 2.4 GHz and 5 GHz bands. This flexibility facilitates enhanced performance, allowing users to optimize their wireless networks to better meet the specific demands of various devices.

Incorporating advanced technologies such as Cisco CleanAir, the CB21AG intelligently identifies and mitigates sources of interference, ensuring a more reliable wireless experience. This feature not only enhances the quality of area coverage but also provides better performance metrics for users. Furthermore, the CB21AG supports Power over Ethernet (PoE), allowing easier installation and placement by eliminating the need for additional power sources.

On the other hand, the Cisco PI21AG is an equally robust offering, designed for wireless deployments in diverse industries, including retail, healthcare, and education. The PI21AG extends the benefits of dual-band connectivity to provide seamless roaming capabilities, crucial for environments where users frequently move between access points.

The PI21AG is equipped with advanced security features that safeguard the network against unauthorized access and breaches. This includes WPA3 security protocols, which enhance encryption and improve overall security. Additionally, it supports advanced network management capabilities, enabling IT departments to monitor performance metrics and make real-time adjustments to optimize user experience.

Both the CB21AG and PI21AG are designed with scalability in mind, ensuring they can grow with an organization’s needs. Their lightweight designs facilitate easy mounting in various locations, ensuring that users can obtain the best possible connectivity regardless of their environment.

In conclusion, the Cisco CB21AG and PI21AG represent state-of-the-art wireless access solutions, with key features that address the needs of modern networking demands. Their robust design, advanced technologies, and strong security measures make them excellent choices for organizations looking to enhance their wireless capabilities, ensuring reliable and efficient connectivity.
Top Page Image Contents