Philips Frequently Asked Questions About Bluetooth Headset Issues
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7Frequently asked questions

My Bluetooth headset does not switch on. The battery level is low. Charge the headset.

I cannot pair my Bluetooth headset with a mobile phone.

The Bluetooth is disabled. Enable the Bluetooth feature on your mobile phone and turn on the mobile phone before you turn on the headset.

Pairing does not work.

Make sure the headset is in pairing mode.

•Follow the steps described in this user manual (see 'Pair the headset with your mobile phone' on page 4).

•Make sure that the LED light flashes blue and white alternately before you release the call/music button. Do not stop holding the button if you see the blue LED only.

The mobile phone cannot find the headset.

•• The headset may be connected to a previously paired device.Turn off the connected device or move it out of range.

•• Pairing may have been reset or the headset has been previously paired with another device. Pair the headset with the mobile phone again as described in the user manual (see 'Pair the headset with your mobile phone' on page 4).

Voice dialing or redialing does not work on my mobile phone.

Your mobile phone may not support this feature.

The other side cannot hear me on the mobile phone.

The microphone is muted. Press volume/track control button once to enable the microphone.

My Bluetooth headset is connected to a Bluetooth stereo enabled mobile phone, but music only plays on the mobile phone speaker. Refer to the user manual of your mobile phone. Select to listen to music through the headset.

The audio quality is poor and crackling noise can be heard.

The Bluetooth device is out of range. Reduce the distance between your headset and Bluetooth device, or remove obstacles between them.

The audio quality is poor when streaming from the mobile phone is very slow, or audio streaming does not work at all.

Make sure your mobile phone not only supports (mono) HSP/HFP but also supports A2DP.

I hear but cannot control music on my Bluetooth device (e.g. play/pause/skip forward/ backward).

Make sure the Bluetooth audio source supports

AVRCP.

My headset does not work when the audio cable is connected.

Microphone function will be deactivated if a 3.5mm audio cable is connected to the headset. In such case, your headset is only for music enjoyment.

How can I restore all original headset settings? Press volume/track control button and call music button until the LED flashing white for 5 times sequentially.

For further support, visit www.philips.com/ support.

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Contents Register your product and get support at Always there to help youPage Contents About operating and storage temperatures and humidity Hearing SafetyGeneral information Compliance with EMFWhats in the box Overview of your Bluetooth stereo headsetOther devices NFC pairing Manual pairingGet started Charge your headsetAdd Automatic power saving Connect the headset to a Bluetooth deviceManage your calls and music Use with the audio cable Wear your headsetTechnical data Declaration of conformity Remove the integrated batteryDisposal of your old product and batteries Environmental informationTrademarks BluetoothWoox Innovations Limited. All rights reserved Mobile phone cannot find the headset Cannot pair my Bluetooth headset with a mobile phoneWoox Innovations Limited. All rights reserved

SHB9150 specifications

The Philips SHB9150 is a pair of advanced wireless headphones designed for audio enthusiasts who seek exceptional sound quality coupled with modern convenience and style. Known for its sleek design and lightweight build, the SHB9150 offers an immersive listening experience, whether you're commuting, working out, or simply relaxing at home.

One of the standout features of the Philips SHB9150 is its wireless capability, which is powered by Bluetooth technology. This allows for seamless connectivity with a range of devices, including smartphones, tablets, and laptops, providing freedom of movement without the hassle of tangled cords. The headphones are designed to pair effortlessly with Bluetooth-enabled devices, ensuring that users can enjoy their favorite music or podcasts without interruption.

The SHB9150 is engineered for high-quality playback, featuring 40mm neodymium drivers that deliver rich bass and clear treble, making each listening session a pleasure. These drivers are complemented by a closed-back design that enhances the sound isolation, ensuring that external noise is minimized, allowing users to focus solely on their audio experience.

Comfort is another significant aspect of the Philips SHB9150. The headphones come with soft ear cushions that provide a snug fit, allowing for prolonged use without discomfort. The adjustable headband also ensures that users can find the perfect fit, catering to different head sizes for a personalized experience.

Furthermore, the SHB9150 includes an integrated microphone which enables hands-free calling, making it easy to take and make calls while on the go. The controls located on the earcups allow users to manage music playback and calls without needing to reach for their devices, enhancing overall convenience.

Battery life is crucial for wireless headphones, and the Philips SHB9150 does not disappoint. With up to 12 hours of playtime on a single charge, users can enjoy extended listening sessions without worrying about running out of battery. Additionally, the headphones feature a quick charge capability, providing a significant amount of playtime with just a short charging period.

In summary, the Philips SHB9150 headphones combine superior sound quality, wireless convenience, and user-friendly features within a stylish and comfortable design. Whether for music lovers, frequent travelers, or those seeking a reliable audio companion, the SHB9150 stands out as a compelling option that meets modern audio demands.
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