Chapter 3 Troubleshooting
Problems After Router Is Running
Problems After Router Is Running
Table
Table
Symptom | Problem | Solutions | ||
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Problems with Ethernet | A | Perform the following tasks in order: | ||
connection. (COMPUTER | problem: | 1. Make sure that the connectors at both | ||
LEDs 1 through 4 are off.) |
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• | Disconnected | ends of the cable are secure. | ||
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| cable. | 2. Make sure that the cable is not | |
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| • | Damaged cable. | physically damaged. If it is damaged, | |
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| order another cable from | |
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| Cisco Systems, or replace it with a | |
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| similar cable. | |
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Connection to the broadband | A | Perform the following tasks in order: | ||
or Ethernet line is intermittent | problem: | 1. Make sure that the connectors at both | ||
or lost. (The INTERNET 1 |
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• | Disconnected | ends of the cable are secure. | ||
LED on the front panel is off.) | ||||
| cable. | 2. Make sure that the cable is not | ||
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| • | Damaged cable. | physically damaged. If it is damaged, | |
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| order another cable from | |
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| Cisco Systems, or replace it with a | |
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| similar cable. | |
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Connection to the broadband | Problem with | Contact your broadband line or WAN | ||
or Ethernet line is intermittent | broadband line or WAN | service provider to determine whether there | ||
or lost. (The INTERNET 1 | service. | is a problem. | ||
LED on the front panel is off.) |
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| Cisco 831 Router and SOHO 91 Router Hardware Installation Guide |