Cisco Systems 78-11324-02 manual Monitoring Voice Network Health

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Chapter 1 Voice Health Monitor Overview

Overview of VHM

Table 1-1 Interdependencies between VHM and DFM (continued)

Component or Feature

Description of Dependency

 

 

Inventory Collection

Inventory Collection synchronizes the VHM device list with DFM;

 

during this process, voice-enabled devices that have been added to or

 

deleted from DFM inventory will also be added to or deleted from VHM

 

inventory.

 

When Inventory Collect All is triggered in VHM, it sends a rediscovery

 

trigger to DFM. After DFM completes rediscovery, VHM proceeds with

 

rediscovery, importing any newly installed voice cards, ports, or voice

 

applications.

 

If the link between the device and the DFM server is slow, DFM could

 

time out or mark the interface type as Generic. If the rediscovery process

 

times out and DFM does not discover an interface, VHM also will not

 

discover the interface.

 

VHM also registers with DFM to receive device list update events. If any

 

device is added or deleted, or becomes unresponsive, DFM sends an

 

event alarm to VHM. VHM can process the event by, for example,

 

starting to manage new voice-enabled devices.

 

Note If a device appears as Undiscovered in DFM, it also appears as

 

Undiscovered in VHM. If a device appears in a valid category

 

(for example Host, Switch, or Router) in DFM but does not have

 

a voice interface, it will be unsupported in VHM. If a device is

 

uncertified in DFM, it will not appear anywhere in VHM.

 

 

Alarm logs

VHM generates voice faults and listens for element-level faults from

 

DFM. If VHM receives an alarm for a device it manages, it uses the

 

alarm in voice fault correlations. Alarms for devices that VHM does not

 

manage are dropped.

 

For more information about VHM fault browsers, see Chapter 2,

 

“Monitoring Voice Network Health.”

 

 

 

User Guide for Voice Health Monitor

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78-11324-02

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Contents Voice Health Monitor Overview Overview of VHM How VHM WorksEvent Correlation in VHM VHM and DFM Interdependencies Component or Feature Description of Dependency Monitoring Voice Network Health Voice Health Monitor Overview DFM How VHM Integrates with Third-Party NMSs Device Types that VHM ManagesGroup Description FXS VHM Support for Cisco CallManager Cisco CallManager ReleaseCisco CallManager Caveats Locating the Supported Device List How VHM Works with the CiscoWorks2000 ServerStarting the VHM Application Getting Started with VHMScheduling Inventory Collection Voice Health Monitor Overview Getting Started with VHM