Faq, SSL Knowledge | Billion Electric Company S5 instruction

FAQ

SSL Knowledge

QUESTION: What browser and version do I need to successfully connect to the BiGuard S Series?

ANSWER: It is strongly recommended that the following browsers be used for successful connection:

•Internet Explorer 6.0SP1 (supports Microsoft Internet Explorer 5.01 or newer)

•Mozilla 1.7.1 and newer

•Firefox 1.0.6 and newer

•Opera 8.02 and newer

•Safari 1.3.1 and newer

QUESTION: What needs to be activated on the browser for me to successfully connect to the BiGuard S Series?

ANSWER: The following options on the browser need to be enabled for successful connec- tion:

•SSLv2, SSLv3, or TLS

•Cookies

•Pop-ups for the site

•Java

•Javascript

•ActiveX

NOTE: ALTHOUGH SSLV2 IS SUPPORTED, IT IS RECOMMENDED TO USE SSLV3 OR

TLS FOR OPTIMUM COMPATIBILITY.

QUESTION: What version of Java do I need?

ANSWER: You will need to install Sun’s JRE 1.3.1 or newer (available for download at http://www.java.com) to use some of the features on the BiGuard S Series, but we recommend using version 1.5 or newer (Note: the Sun designation is version 5.0).

If you are experiencing issues with the RDP5 Java component, upgrade to the newest Java ver- sion.