Cisco Systems 1712 Cisco One-Year Limited Hardware Warranty Terms, Duration of Hardware Warranty

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Note: For localized versions of these instructions, please refer to the following URLs:

French: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/1700/1711/171xqsg/171Xq_fr.htm

German: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/1700/1711/171xqsg/171Xq_ge.htm

Spanish: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/1700/1711/171xqsg/171Xq_sp.htm

Italian: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/1700/1711/171xqsg/171Xqsg_it.htm

1Cisco One-Year Limited Hardware Warranty Terms

Please refer to http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm for the Warranties and License Agreements page.

There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.

1.Launch your browser, and go to this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm The Warranties and License Agreements page appears.

2.To read the Cisco Information Packet, follow these steps:

a.Click the Information Packet Number field, and make sure that the part number 78-5235-03A0 is highlighted.

b.Select the language in which you would like to read the document.

c.Click Go.

The Cisco Limited Warranty and Software License page from the Information Packet appears.

d.Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).

Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe’s website: http://www.adobe.com

3.To read translated and localized warranty information about your product, follow these steps:

a.Enter this part number in the Warranty Document Number field:

78-10747-01C0

b.Select the language in which you would like to view the document.

c.Click Go.

The Cisco warranty page appears.

d.Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).

You can also contact the Cisco service and support website for assistance:

http://www.cisco.com/public/Support_root.shtml.

Duration of Hardware Warranty

One (1) Year

Replacement, Repair, or Refund Policy for Hardware

Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

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Contents Including License and Warranty Replacement, Repair, or Refund Policy for Hardware Cisco One-Year Limited Hardware Warranty TermsDuration of Hardware Warranty Unpacking the Box To Receive a Return Materials Authorization RMA NumberOverview Items You Need to ProvideConnecting the Router Typical Cisco 1711 or Cisco 1712 InstallationPage Connecting a PC to the Router’s Console Port Connecting the Console Cable to the RouterPanel What to Look For Verifying Your InstallationObtaining Documentation Documentation DVD Documentation FeedbackCisco.com Ordering DocumentationObtaining Technical Assistance Reporting Security Problems in Cisco ProductsCisco Product Security Overview Cisco Technical Support WebsiteObtaining Additional Publications and Information Submitting a Service RequestDefinitions of Service Request Severity Page USA