Trouble shooting - FAQ
Chapter 4: Trouble shooting - FAQ
If you still have problems getting your Freecom HD Dock to function properly despite having installed it correctly, then please check the following items:
•What can I do when the hard drive does not work and there is cklicking noise arising from it?
It means the power supply is not adequate enough to start the hard drive. Make sure the power plug (power adaptor and cable) is inserted, and connect the USB or eSATA cable to the counterpart ports.
•When I finished the hardware installation following the manual, the external device failed to be detected by the system. Why?
Please check the hard drive, and format it if it is a new one.
If using eSATA to transfer,please check whether your motherboard supports hot swap. If not, connect the Freecom HD Dock to the eSATA port on computer before starting it.
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