Philips AZ1839/98 user manual Troubleshooting, Improper operation, Sound skips during MP3 playback

Troubleshooting

If a fault occurs, first check the points listed below before taking the set for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

WARNING: Do not open the set as there is a risk of electric shock. Under no circumstances should you try to repair the set yourself, as this will invalidate the guarantee.

Problem		Note:
–	Possible cause	Make sure the CD is not encoded with copy-
		right protection technologies, as some do
•	Remedy
		not conform to the Compact Disc standard.
No sound /power		The CD skips tracks
–	Volume not adjusted
		–	CD damaged or dirty
•	Adjust the VOLUME
		•	Replace or clean CD
–	Power cord not securely connected
		–	Program/shuffle is active
• Connect the AC power cord properly
		•	Quit program/shuffle mode
–	Batteries dead/ incorrectly inserted
•	Insert (fresh) batteries correctly	Note: A CD badly scratch or dirty may result in
–	CD contains non-audio files
		improper operation.

•Press ∞ , § once or more to skip to a CD audio track, instead of the data file.

	Sound skips during MP3 playback
Display does not function properly / No	– MP3 file made at compression level
		exceeding 320kbps
reaction to operation of any of the controls	• Use a lower compression level to record CD
– Electrostatic discharge		tracks into MP3 format
	–	Disc damaged or dirty
• Switch off and unplug the set. Reconnect after a
	•	Replace or clean disc
few seconds

---,Er or no indication

–No CD inserted

• Insert a CD

–CD badly scratched or dirty

•Replace/ clean CD, see Maintenance

– Laser lens steamed up

•Wait until lens has cleared

– CD-R/CD-RW is blank or not finalized

•Use a finalized CD-R/CD-RW or suitable CD Audio disc only

The USB device doesn’t play on my AZ1839

–It is not set in the USB mode.

• Select the USB mode.

–The device is not securely connected to AZ1839’s USB port.

•Re-connect the device, and make sure that the device is powered on.

–The device is not supported by AZ1839, or the audio file format stored on the device is not sup- ported by AZ1839.

•Use a compatible device/ playable audio file format.