BenQ G925HD/G925HDA, G922HD/G922HDA, G920HD/G920HDA Need more help?, For details

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Is the prompt on the display illuminated in orange?

If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

The image is distorted, flashes or flickers:

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

You are running the monitor at its native resolution, but the image is still distorted.

Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the "Display Mode" function to set a proper aspect ratio for the input sources. See Display

for details.

The image is displaced in one direction:

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

The OSD controls are inaccessible:

•To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU” key for 15 seconds to enter the “OSD Lock” option and make changes.

•Alternatively, you may use the Wor Xkeys to select “NO” in the “OSD Lock” submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com

30 Troubleshooting

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Contents Welcome Copyright AC plug isolates this equipment from the AC supplyTable of Contents Getting started CD-ROMGetting started Getting to know your monitor Front view Back viewHow to assemble your monitor hardware Attach the monitor baseConnect the power cable to the monitor Connect the PC video cableEither Connect-to and turn-on the power Route the cables via the cable clipHow to detach the stand base Prepare the monitor and areaGetting the most from your BenQ monitor How to install the monitor on a new computer How to upgrade the monitor on an existing computer SeeClick the Advanced Settings button How to install on Windows Vista systemsOpen Display Settings Click Continue in the prompted User Account Control windowHow to install on Windows XP system Open Display PropertiesPicture optimization How to adjust your monitor Control panelBrightness and Contrast hot keys Hot key modeMode hot key To exit, press the Menu keyMain menu mode Display Picture Picture Advanced SystemDisplay menu To return to the previous menu, press the Menu keyInput signal Adjust the value See also Picture Picture menu Picture Mode Dynamics, orMovie Picture Mode Picture Advanced menuDSCs, etc When Selected mode from Will be divided into twoWindows the left window System menu InputOSD Settings Press Enter to enter the OSD Settings menu Press Menu to leave the OSD Settings menu YESTroubleshooting Frequently asked questions FAQNeed more help? For details

G925HDA, G920HD/G920HDA, G922HD, G920HD, G920HDA specifications

The BenQ G922HD and its counterparts, the G922HDA, G925HD, and G925HDA, are part of BenQ's line of versatile, high-performance monitors designed for various applications, including gaming, professional work, and multimedia consumption. These models are known for their reliable display performance, vibrant colors, and ergonomic features, making them suitable for both home and office use.

One of the standout features of the BenQ G922HD and G922HDA is their 19-inch size, providing an optimal balance between screen real estate and desk space. The monitors offer a native resolution of 1280 x 1024 pixels, which is ideal for everyday tasks and multimedia. The 5ms response time ensures smooth visuals, reducing motion blur during fast-paced action, making it suitable for casual gaming and watching videos.

An essential aspect of BenQ monitors is their advanced display technologies. The G922HD series utilizes a high-quality TN (Twisted Nematic) panel, ensuring quick response times and decent viewing angles. While TN panels may not provide the same color accuracy and viewing angles as IPS technology, they still deliver satisfactory performance for most users. The brightness of up to 250 cd/m² and a contrast ratio of 1000:1 contribute to vivid imagery and deeper blacks, enhancing the overall viewing experience.

Moreover, BenQ integrates Eye-Care technologies into these monitors, addressing concerns related to prolonged screen time. Features like Flicker-Free technology and Low Blue Light mode allow for reduced eye strain, making it easier for users to work or enjoy entertainment for extended periods without discomfort.

Connectivity options are another strong point for the G922HD and its variants. Equipped with VGA and DVI-D inputs, these monitors can easily connect to various devices, including desktops, laptops, and gaming consoles. This flexibility caters to a wide range of users, from gamers and designers to casual users who require a reliable display.

In summary, the BenQ G922HD/G922HDA, G925HD/G925HDA series are solid monitors that blend performance with eye-care technologies. Their compact design, coupled with decent display specs and user-friendly features, makes them an appealing choice for individuals seeking quality visuals without compromising comfort.
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