Tripp Lite U209-004 user manual Troubleshooting, Problem Cause Solution

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Tripp Lite USB to Serial Adapter User’s Manual

Troubleshooting

Troubleshooting

Note: Any unauthorized repairs or modifications will void the U209-004's warranty.

This section lists some common problems and their causes. If the information below does not provide a solution, contact Tripp Lite technical support.

Problem

Cause

Solution

 

 

 

 

The USB to Serial

# The cables are not

1.

Check the USB to Serial Adapter cables

Adapter cannot

connected correctly.

 

to make sure that they are connected

communicate with

 

 

correctly.

other equipment.

 

2.

Make sure that each cable is securely

 

 

 

attached.

#The device driver is not 1. Double check the Device Manager per the

installed.

instructions in the Using Device

 

Manager section starting on page 31.

 

Make sure that drivers are installed

 

correctly and that all devices are working

 

properly.

 

2. Try removing the USB adapter from the

 

Device Manager window and then repeat

 

the hardware installation instructions.

#The USB port is faulty. 1. If possible, connect a known good USB device to the PC or hub connector and see if it operates properly.

Rev 2.0 (5/30/2003)

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Contents U209-004 Page Table of contents Figures Tables Introduction System requirements Getting startedComplete USB adapter package ships A single boxInstalling the USB to serial adapter Installing under Windows XPWindows searches for drivers for Serial USB adapterStarts and indicates that Windows XP Wizard installs the software promptInstalling prompt Has not yet tested the software. Note thatInstall software for USB serial port USB adapter installation isComplete. Next, the Wizard installs Serial USB portsWizard should go automatically to This is the CD that shipped with yourUSB to serial Adapter USB driver location. If necessaryYour USB to Serial Adapter installation is complete Hardware found and Installing messagesAs it installs the serial USB port Wizard briefly displays the UnknownHardware Wizard. The Found new Installing under WindowsUninstalling from Windows XP Hardware prompt displaysThis is the CD that shipped with the USB to Serial Adapter Search for or display driversLocate driver files prompt displays Location with the USB to Serial Adapter If necessary, you can also select SpecifyLocation and browse to the desired DriversStarts and indicates that Windows Please wait while the Wizard installsFinished installing prompt Software does work properly withWin 2000 Finished installing prompt USB portsSearch for or display device driver Win 2000 Search for or display device driver promptLocation with the USB to Serial If necessary, you can also selectSpecify a location option and browse to Adapter driversDisplays the Installation complete Wizard completes the installationPrompt Installing under Windows NT Uninstalling from WindowsInstalling under Windows Me Hardware Wizard to install the serial PortsWin Me Ready to install prompt Uninstalling from Windows Me Computer of USB hub Installing under Windows 98/98SESearch or select prompt displays Search for new drivers prompt Win 98/98SE Search or select promptInstalling software prompt You may be able to install the softwareReady to install the best driver By checking the CD-ROM drive checkWin 98/98SE Finished installing software prompt Search or display prompt displaysDevice then click the Next button Windows copies the appropriate files Ready to install prompt displaysThis is the CD that shipped with From the CD, then displays the FinishedSerial ports. When the desktop Uninstalling from Windows 98/98SEInstalling messages as it installs the rest Installation is completeMaking external connections RS-232 serial connectionsTesting DB-9 serial ports in HyperTerminal Running HyperterminalExploring Device Manager screens Using Device ManagerAccessing Device Manager Win XPBox opens and displays the General tab USB Serial Port Properties dialogAdvanced Options dialog box 40 for details Port Settings dialog box displaysSee the Data rate multiplier section on Ports associated with the USB toValues for the selected port Port Settings window sets defaultSee the Setting advanced options section On page 40 section for detailsRevert to the previously installed driver Clicking Update Driver opensInstallation Wizard USB Serial Driver properties dialogUSB Serial Port Settings properties Dialog box displaysDefaults for the selected port Port Settings window can setOn page 40 for details Made in any of the dialog boxes Dialog box returnsClicking OK saves any changes you Box displays. See the figure onDialog box This option launches the InstallationWizard Setting advanced options Data rate multiplierTroubleshooting Problem Cause SolutionSpecifications Appendix aWarranty information Appendix B

U209-004 specifications

The Tripp Lite U209-004 is an innovative USB hub designed to enhance connectivity for various devices while ensuring optimal performance. This compact and efficient device grants users the ability to expand their USB connection options effortlessly. With four USB 2.0 ports, the U209-004 accommodates multiple devices, allowing users to connect a variety of peripherals simultaneously, including keyboards, mice, printers, and external storage solutions.

One of the standout features of the U209-004 is its plug-and-play capability, which means that users can set it up without the need for additional drivers or complicated installation processes. Simply connecting it to a USB port on a computer or laptop instantly provides additional connectivity options. This ease of use makes it an ideal solution for both tech-savvy individuals and those who prefer straightforward setups.

The design of the Tripp Lite U209-004 is both compact and portable, making it perfect for on-the-go use. Whether at home, in the office, or while traveling, users can easily pack this lightweight hub without taking up significant space. Built from durable materials, it promises reliability and longevity, ensuring that it can withstand regular usage and transport.

In terms of technology, the U209-004 supports data transfer speeds of up to 480 Mbps, which is sufficient for most everyday applications such as transferring files or syncing devices. It also maintains backward compatibility with USB 1.1 devices, ensuring that older peripherals can still be utilized without compromising performance.

Furthermore, the Tripp Lite U209-004 incorporates built-in overcurrent protection for each port, safeguarding connected devices against power surges and potential damage. This feature enhances its utility and contributes to the overall reliability of the hub, making it a safe choice for users who connect a variety of devices.

Overall, the Tripp Lite U209-004 combines functionality, reliability, and portability, making it an excellent addition to any office setup or personal device collection. Its ability to expand connectivity options and its user-friendly design are significant benefits, catering to the needs of diverse users in today's tech-driven world. Whether enhancing productivity at work or supporting leisure activities at home, the Tripp Lite U209-004 proves to be a valuable asset.
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