StarTech.com SV431DVIUAHR manual Troubleshooting, Instruction Manual, Symptom, Causes, Solution

Instruction Manual

Troubleshooting

Ensure that all cables are properly connected. Label the cable for each computer to avoid confusion when connected to the SV431DVIUAHR.

Symptom	Causes	Solution
The keyboard or mouse	In Auto Scan, keyboard	Press any front button
does not work	and mouse are	to select a computer,
	inoperable.	then use the keyboard
	Too many keyboards or	and mouse.
	mouse drivers installed.	Remove ALL
		unnecessary keyboard
		and mouse drivers.
A newly installed USB	Improper device driver.	Re-install device driver.
device does not work.	Device consumes too	The device should be
	much power.	self-powered. Add a
	Device consumes	power adapter to the
		device.
	too much power
	instantaneously.	If the device does
	The device was not	not provide a power
		jack, add a power
	initialized properly.
		adapter with DC5V
	When SV431DVIUAHR
		of less than 1A to the
	works under self-power,	SV431DVIUAHR.
	(no added power	Ensure that the USB
	supply) it supports max
		cable is well connected.
	of 100mA as per USB
	spec.	Remove all power
		sources from the
		SV431DVIUAHR by
		unplugging all USB A-B
		cables and the power
		adapter, then restart.
		Select the computer
		by pushbutton, restart
		the computer then try
		again.

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