StarTech.com SV221DD, SV421DD manual Troubleshooting

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Using Your KVM Switch

There are two ways to access your connected computers: the front panel pushbutton or a hotkey sequence.

Using the Pushbutton

Pressing the pushbutton on the front of the KVM switch allows you to scroll through your computers sequentially.

Using the Hotkey Commands

A keyboard hotkey sequence consists of three keystrokes. Each hotkey sequence starts with two Scroll Lock keystrokes. You must strike the Scroll Lock key twice in two seconds or less in order for the hotkey sequence to be acknowledged.

Command

Hotkey Sequence

Description

 

 

 

Select PC

ScrLk + ScrLk + 1 (2, 3, 4)

Selects the PC plugged

into Port 1 (2, 3, 4)

 

 

 

Next lower PC

ScrLk + ScrLk + Up

Selects the next (lower)

PC.

 

 

Next higher PC

ScrLk + ScrLk + Down

Selects the next (higher)

PC.

 

 

Start Autoscan

 

Starts autoscan mode. You

ScrLk + ScrLk + S

can quit autoscan mode by

 

 

pressing any key

 

 

 

 

 

Toggles on/off the

Autoscan Beep

ScrLk + ScrLk + B

confirmation beep while in

autoscan mode.

 

 

 

 

 

Troubleshooting

Keyboard/mouse problems

You should have connected your keyboard, mouse, and monitor to the KVM switch before connecting the switch to your computer. If you reversed this process, try rebooting your PCs.

Make sure the mouse/keyboard are properly connected to the KVM switch and that you have installed the proper drivers for your mouse/keyboard.

Try rebooting your KVM switch by pressing ScrLk + ScrLk + End.

If your keyboard/mouse came unplugged while in operation, you may need to reboot your PCs in order to get the switch to recognize your keyboard/mouse again.

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Contents DUAL-DISPLAY KVM Switch FCC Compliance Statement Table of Contents Introduction FeaturesPackage Contents Troubleshooting Video problems Technical SpecificationsOn-line help Technical SupportUK/Ireland/Europe Limitation of LiabilityRevisedAugust 5