StarTech.com Sv231 user manual Troubleshooting, Symptom Causes Solutions

Page 11

9

Power supply

Optional (DC 9V,500mA)

Troubleshooting

Ensure that all cables are well seated. Check that keyboard/mouse cables are not swapped. Label and bundle the cables for each computer to avoid confusion when connected to the StarView.

Symptom

Causes

Solutions

Keyboard or

Improper power-up

Press and hold down the

mouse does not

sequence.

push button for 3

work

Keyboard or

seconds, the StarView will

 

mouse not properly

re-initialize the keyboard

 

initialized.

and mouse.

 

 

If problem persists,

 

 

unplug the keyboard or

 

 

mouse, wait for few

 

 

seconds then plug it back.

Keyboard error

Loose keyboard

Make sure keyboard

on boot

connection.

cables are well seated.

Keyboard

The computer was

Press both SHIFT keys.

strokes shifted

in shifted state

 

 

when last switched

 

Auto Scan does

All PCs are off or

Turn computers on.

not switch PC

only one PC is

Press left Ctrl key twice

automatically

turned on. Scan

to abort Auto Scan mode.

and StarView

mode works for

 

beeps.

power-on

 

 

computers only.

 

 

 

 

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Contents SV231 Table of Contents Overview FeaturesDevice Connection Computers Connection Console Connection Power adapterComputer Connection Page Front Panel operation Initial Power-upHot-key commands Left Ctrl + left Ctrl + F3 SV231 SpecificationsSymptom Causes Solutions TroubleshootingTheand No OSD OSD model Console OSD Model Other StarView SwitchesLimited Warranty
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