StarTech.com SV1641HDI, SV441HDI Appendix E The Modem Option Upgrade, Activating the Modem Option

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SVx41HDI Series Server Remote Control: Instruction Guide

Appendix E: The Modem Option Upgrade

Background

The modem option allows the SVx41HDI to act as an Internet connection server for increased security and flexibility in connecting with the managed computers. Unlike the TCP/IP connection used with the standard Web configuration and VNC clients, the modem creates a one-to-one connection between the SVx41HDI and the computer you are using to manage your network that is essentially private, as it bypasses the public Internet completely. Note this option requires both an external modem (most standard connection protocols are supported) and a dedicated phone line that can be connected to the modem for external access. While it is technically possible to use the modem feature through some PBX systems, this increases the complexity and reduces the performance of the connection. For clarity, the instructions presented here assume that the modem is connected to a typical POTS (plain old telephone system) line that is not routed through a phone management system or shared with other devices. If you wish to use this feature through a PBX system, it may require some experimentation and additional support from your telecom services provider, and is not supported by StarTech.com.

Activating the Modem Option

A system without the modem option enabled

The SVx41HDI contains the necessary hardware to attach a modem. To enable the modem capability, you must purchase the software option from StarTech.com unless you have purchased a model with the feature pre-enabled. To verify whether the modem feature is enabled on your unit, login to the Web interface as Admin, click the Setup/Admin button at the top of the page, and click Firmware and flash memory management. If MODEM is not listed beside Software Options (see above) then the modem option is not present and you will have to purchase the software option to use the feature.

To purchase the modem option, contact StarTech.com Technical Support:

USA/Canada: 1-800-265-1844

UK/Ireland/Europe: 00-800-7827-8324

Rest of the World: +1-519-455-9675

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Contents Page Table of Contents Accessing KVM Features Introduction Features ContentsBefore You Begin Required Cables and HardwareInstalling the Server Remote Control Network Configuration Methods Explained Disabling Mouse Acceleration on the Managed ComputersWeb Configuration Using Dhcp Terminal Configuration Using a Serial CableIP Address Device Name noneSVx41HDI Series Server Remote Control Instruction Guide Configuring the KVM for Your Network Using the Web InterfaceLogin Screen Admin/Setup ScreenDynamic Host Configuration Protocol Dhcp IP Addresses and RoutingDomain Name Server optional Commit Network ChangesSVx41HDI Series Server Remote Control Instruction Guide SVx41HDI Series Server Remote Control Instruction Guide Manual Upload Software Options Upgrade Status ScreenPort Numbers Using the Terminal Interface via Serial Port Help! MenuCopyright Menu Site map MenuAccessing the VNC Interface Web InterfaceNative VNC Client Using the VNC Menu SSH Tunnel with Native VNC clientVncviewer -bgr233 -tunnel Bribar Feature Welcome WindowSVx41HDI Series Server Remote Control Instruction Guide Main Menu Video Tuning Menu VirtKeys MenuSVx41HDI Series Server Remote Control Instruction Guide SVx41HDI Series Server Remote Control Instruction Guide Accessing KVM Features Cascade ConfigurationOSD Operations Function key F1 Function key F2Function key F3 Function key F4Manual Scan Audio StickScan Type Scan RateSVx41HDI Series Server Remote Control Instruction Guide Hot Key Commands Selecting a ComputerChanging Your Configuration Keyboard Typematic RateTroubleshooting Forgotten master password Cannot login via SSHCertificate warning shown when connecting via Https Remote mouse and local mouse dont line upSpecifications LAN RJ-45Service Description Benefits Supported ProtocolsWarranty Information Appendix a About Security Certificate Warnings Appendix B Using the Advanced Video Tuning Feature SVx41HDI Series Server Remote Control Instruction Guide Choose the best video mode Appendix C Getting Peak PerformanceNoisy video cards Network performanceAppendix D The Ipmi Upgrade Option BackgroundManaged Computer Requirements If the Managed Computer Does Not Support IpmiActivating the Ipmi Option UK/Ireland/Europe Rest of the World +1-519-455-9675Connecting the SVx41HDI for Ipmi Control Configuring Ipmi on the SVx41HDIAccessing the Status Screen To access the Status Ipmi Sensor Report screenAccessing Ipmi Controls Web VNCSVx41HDI Series Server Remote Control Instruction Guide Appendix E The Modem Option Upgrade Activating the Modem OptionConnecting a Modem Configuring a Modem Connection on the SVx41HDISVx41HDI Series Server Remote Control Instruction Guide Configuring the Remote Connection NextAccessing the Web Interface Troubleshooting GuideModem hang up. Resetting Timeout during login process. Giving upModem init chat script failed Modem init okaySaw PPP startup from client Phone line ringsAppendix F Using Optional R-Port Devices Connecting R-Port Devices to the SVx41HDIAdvanced Configuration Using the Integrated SSH Shell Remote Login via SSH Operating NotesStty -crtscts /dev/serial port SVx41HDI Series Server Remote Control Instruction Guide

SV841HDI, SV441HDI, SV1641HDI specifications

StarTech.com offers a range of HDMI-over-IP extenders that are designed to deliver high-quality video and audio signals over standard Ethernet networks. Among these products are the SV1641HDI, SV441HDI, and SV841HDI, each tailored to meet different connectivity and scalability needs while maintaining exceptional performance.

The SV1641HDI is a cost-effective solution for extending HDMI signals up to 164 feet (50 meters) using a single Cat5e/6 cable. This extender supports resolutions up to 1080p, making it ideal for home theaters, conference rooms, and classrooms where high-definition video is a must. One of its standout features is the plug-and-play capability, allowing for quick setup without the need for complex configuration. Additionally, it supports various audio formats, providing flexibility for different audio setups.

Moving to the SV441HDI, this model expands upon the capabilities of the SV1641HDI by enabling HDMI signal extension to distances up to 230 feet (70 meters). This possibility is achieved through a single run of Cat5e/6 cable, making it suitable for larger environments. The SV441HDI supports resolutions up to 4K at 30Hz, ensuring that users can enjoy sharper images and fine details, which is especially important for presentations and video playback. With its IR control capabilities, users can manage their devices remotely, adding to the convenience of this extender.

For those requiring even more advanced features, the SV841HDI is the premium option in this lineup. This model supports resolutions up to 4K at 60Hz and can extend HDMI signals to distances of up to 328 feet (100 meters) via Cat6 cabling. The SV841HDI is perfect for a variety of applications, including commercial AV installations, where high-quality video is critical. It also features support for multi-channel audio formats, ensuring that users get a complete audio-visual experience. The inclusion of a web-based interface allows for easy configuration and management of connected devices.

All three models are designed with reliability and performance in mind. They incorporate advanced technologies to ensure minimal latency and uncompromised signal quality, whether used in small setups or extensive professional installations. With their unique features tailored to different requirements, the SV1641HDI, SV441HDI, and SV841HDI are excellent choices for any HDMI extension needs, providing flexibility and high performance in various environments.
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