Troubleshooting

NTI VIDMUX Series 2-Port DVI Video Switch

If the VIDMUX is not working properly, please look for a solution in the list below:

PROBLEM: No video at all

SOLUTION: Check cable connections on each video source, monitor and the VIDMUX. After reconnecting, if a CPU is the video source, the CPU may need to be re-booted in order to sense the monitor connection.

PROBLEM: No video on one port

SOLUTION: Check cable connections on that port. Power cycle the corresponding video source while that port is connected (the Input Select LED for that port should be illuminated)

PROBLEM: Some artifacts in the picture

SOLUTION: Check for any loose connection between cable and connectors. If loose, it may be necessary to reboot the CPU to achieve a clear image.

If a solution was not found in the list above, answers may be found in the Frequently Ask Questions (FAQs) section of our website at http://www.networktechinc.com or call us directly at (800) 742-8324(800-RGB-TECH)or (330) 562-7070and we will be happy to assist in any way we can.

PRODUCT SPECIFICATION

Video Source Connector	2 x DVI-I Single Link (Digital Only)
Monitor Port Connector	1 x DVI-I Single Link (Digital Only)
Operating Temperature	0-45ºC
Maximum Display Resolution	1600x1200, 1080i
Power Supply	120VAC or 240VAC at 50 or 60Hz-5VDC/2.0A Positive-tip AC Adapter
Case Material	Electro-galvanized steel black powdercoated
Dimension ( WxDxH) (In.)	5.7x4.5x1.8

WARRANTY INFORMATION

The warranty period on this product (parts and labor) is one (1) year from the date of purchase. Please contact Network Technologies Inc at (800) 742-8324(800-RGB-TECH) or (330) 562-7070or visit our website at http://www.networktechinc.com for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.

SERIAL NO.:

DATE:

INSPECTED BY: _______

Man068 Rev 5/24/06