Paradyne 5620-A2-GN11-30 installation instructions Troubleshooting, LED Symptom Action

Page 13

Troubleshooting

LED Symptom

Action

 

 

All LEDs are on.

If the LEDs remain on for more than ten minutes, the RTU is

 

not functional. Unplug the unit and reapply power. If the ALM

 

LED is still on, contact the service provider.

 

 

ALM LED remains

The power-on self-test may have failed. Unplug the unit and

on.

reapply power. If the alarm LED is still on, contact the service

 

provider.

 

 

ALM and TST

Firmware download may be in progress. If firmware download

LEDs are blinking.

is not in progress or the LEDs continue blinking for more than

 

ten minutes, contact the service provider. Do not unplug the

 

unit, unless instructed to do so by the service provider.

 

 

DSL LED is off.

Verify that the DSL cable is securely installed on both ends.

 

Unplug the unit and reapply power. If the problem continues,

 

contact the service provider.

 

 

DSL LED continues

The RTU is attempting to establish the DSL link or adjusting

to blink after the

the rate of the DSL line due to line conditions. If the DSL LED

power-on self-test.

continues to blink for more than ten minutes, contact the

 

service provider.

 

 

DSL LED is on and

The DSL link has been established but there is no data

there is no data

transmission. Verify the Ethernet connection. If the problem

transmission.

persists, contact the service provider.

 

 

DSL and Ethernet

The DSL link and the Ethernet link have been established but

LEDs are on and

there is no data transmission. If the problem continues, contact

there is no data

the service provider.

transmission.

 

 

 

Ethernet LED is off.

Verify that the Ethernet cable is securely installed at both ends,

 

and at least one PC is connected and powered on.

 

 

 

Verify that the correct straight-through or crossover cable is

 

installed. Refer to Installing the Hotwire 5620 RTU on page 9.

 

 

PWR LED is off.

Check that the power cord is securely installed on both ends.

 

 

 

If no LEDs are on, the power supply may be defective. Test the

 

outlet to verify power. If the problem persists, contact the

 

service provider.

 

 

 

If other LEDs are on, the PWR LED may be burned out. Unplug

 

the unit and reapply power; watch all LEDs during the

 

power-on self-test to verify that the PWR LED is functioning.

 

 

TST LED is on.

A test initiated by the service provider may be active. Wait ten

 

minutes. If the TST LED does not go off, contact the service

 

provider.

 

 

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Contents What Does the Hotwire 5620 RTU Do? ContentsService Provider DSL Access without a Pots SplitterCustomer Premises CP DSL Access with a Hotwire 5030 or 5038 Pots Splitter Product-Related Documents DSL Access with a Hotwire 5038 Distributed Pots SplitterDocument Number Document Title Wiring and Cables You Need Package ChecklistProcedure Installing the DSL Access WiringPunchdown Block Telephone Network Interface Device NID RJ11 Wall Jack Connecting to the DSL Access WiringHotwire RTU Installing the Hotwire 5620 RTUPots Splitter Ethernet Line Alarm red Power-OnDigital Subscriber Line green Ethernet Link green Condition Status Status LEDsLED Symptom Action TroubleshootingIncreasing the Number of End-User Systems Cables & ConnectorsPin # Function This section is reference informationEthernet Cable Pin Straight-Through ConnectionPin Ethernet Crossover Cable Function Pin # Pin # Function Optional RTU Wall Placement RTU Hardware Template Specification Technical Specifications for Model 5620 RTUImportant Safety Instructions Japan CE MarkingCanada ± EMI Notice Declaration of ConformityUnited States ± Notice to Users of the Telephone Network Government RequirementsPage Document Feedback Warranty, Sales, Service, and Training InformationTrademarks

5620-A2-GN11-30 specifications

The Paradyne 5620-A2-GN11-30 is a versatile and robust networking solution designed to meet the increasing demands of modern communication infrastructures. This device is ideal for businesses and organizations that require reliable data transmission, high-speed connectivity, and efficient management of network resources.

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