Philips HES4900/98 user manual Troubleshooting, Replace the battery Wireless connection fails

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10 Troubleshooting

Warning

•Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this apparatus, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www. philips.com/welcome).When you contact Philips, ensure that the apparatus is nearby and the model number and serial number are available.

No power

•Ensure that the AC cord of the apparatus is connected properly.

•Ensure that there is power at the AC outlet.

•As a power-saving feature, the system switches off automatically 15 minutes after

track play reaches the end and no control is operated.

Remote control does not work

•Before pressing any function button, fi rst select the correct source with the remote control.

•Reduce the distance between the remote control and the system.

•Aim the remote control directly at the sensor on the front of the main unit.

•Insert the batteries with their polarities (+/– signs) aligned as indicated.

•Replace the battery.

Wireless connection fails.

•Set up wireless connection manually (see ‘Set up wireless connection manually’ on

page 18).

USB device or SD/MMC card not supported

•The USB device or SD/MMC card is incompatible with the apparatus.Try another one.

No disc detected or disc does not play

•Insert a disc.

•Check if the disc is inserted upside down.

•Check the disc type, color system and regional code.

•Disable the password for parental control or change the rating level.

•Check for any scratches or smudges on the disc.Replace or clean the disc.

•Moisture has condensed inside the system. Wait until the moisture is cleared.

No picture

•Check the video connection.

•Turn on theTV to the correctVideo-In channel.

•Progressive scan is activated but theTV does not support progressive scan.

No picture on HDMI connection.

•Check if the HDMI cable is faulty. Replace a new HDMI cable.

•If this happens when you change the HDMI video resolution, select the correct resolution until the picture appears.

Black and white or distorted picture

•The disc does not match theTV color system standard (PAL/NTSC).

•Sometimes a slight picture distortion may appear.This is not a malfunction.

•Clean the disc.

•A distorted picture may appear during progressive scan setup.

Audio or subtitle languages cannot be set

•The disc is not recorded with sound or subtitles in multiple languages.

•The audio or subtitle language setting is prohibited on the disc.

Unable to select Progressive Scan

•Ensure the video output mode is set to [Pr/Cr Pb/CbY].

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Contents Register your product and get support at =+7Contents Safety Never look into the laser beam inside the unit This apparatus includes this label Asia Pacifi c,Taiwan, Korea Australia, New Zealand IntroductionWhat’s in the box You can play DVD discs with the following region codesOverview of the main unit Overview of the remote Control For video discs with playback controlPBC turn on/off PBC Option 1 Connect through Hdmi Highest quality ConnectConnect speakers Connect TVAV out provides basic analog connectivity Connect external audio devicesOption 3 Connect through AV out Basic quality Connect through AuxUnit External device Press MP3 Link Connect through MP3 LinkConnect digital amplifi er/receiver Headphone socket on anPlace the unit Connect FM antennaOpen the battery compartment Prepare the remote controlClose the battery compartment Connect power Find the correct viewing channel Set up wireless connection manuallyGet started Turn onUse Philips EasyLink Select menu display languageTurn on Progressive Scan Turn off progressive scan manually Turn on the progressive scan mode on the TVInsert the USB device to the socket PlaySelect source Watch videoFast forward/backward Use the disc menuSelect an audio language Select a subtitle languageListen to music Start musical slideshow Play MP3/WMA/picture fi lesStart slideshow of pictures Rotate pictureProgram radio stations automatically Tune to a preset radio stationProgram radio stations manually Unlock Play all discs Adjust settingsGeneral setup Switch to standby modeOff turn off closed caption Audio setupVideo setup Closed Caption Turn off or on display captionsPBC Preference setupGreek Greek Hebrew Hebrew DefaultVersion Info Display the software version of this apparatus Select a sound effect Adjust volume level and sound effectAdjust volume level Adjust treble/bass levelTuner FM Specifi cationsAmplifi er DiscWMA Supported disc formatsUSB playability information General informationReplace the battery Wireless connection fails TroubleshootingBlack and white or distorted picture English What else you’ll need AppendixMount to a wall What’s in the supplied mounting kitHook the main unit and speakers in place Jpeg GlossaryDolby Digital HdmiRegion code MP3
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