Polycom RSS 2000 manual Known Limitations, Subject

Page 23

 

Known Limitations;

 

 

JIRA#

Subject

RSS-120

Overlapping names

 

 

RSS-136

VSX 5000-8000

 

Interoperability

RSS-141

RMX 2000

VNGR-4291

Interoperability

 

 

RSS-142

RMX 2000

 

Interoperability

RSS-137

ViewStation

 

Interoperability

RSS-121

IVRs

 

 

RSS-129

Maximum frame

 

rate for recording

 

and playback

RSS-130

Point to Point

 

recording

 

 

RSS-157

Embedded

 

Multipoint on the

 

VSX

RSS-148

Sony HG90

 

version:

 

2.11 Beta

 

Interoperability

RSS-153

H239 Content

 

resolution

 

 

RSS-154

Econf integration

RSS-147

Aethra X7

 

integration

 

 

RSS-301

RMX 2000

 

integration

RSS-391

2CIF/2SIF support

 

 

RSS-276

LAN Setting

RSS-373

Stereo support

 

 

RSS-256

 

 

 

Description

The monitor screen displays an overlapping names of VSX8000 and RSS in a MGC meeting room

The RSS 2000 support the VSX 5000-8000 when the VSX is set to motion (Not Sharpness nor Promotion)

The RMX 2000 connects secondary to the RSS 2000 in the rate of 64Kbps (No support for G.728 at the RMX 2000 (RMX 2000 connect to the HDX and VSX at G.729A in 64K which is not supported by the RSS 2000)) – recording at this low video rate is not recommended in any case.

While RSS2000 is connected to RMX2000 in SIF when the RMX is set to Sharpness , an archive of it is tagged as H.264 SD.

ViewStation show blue then green screen at the beginning of a connection to RSS2000

When recording an IVR message – it’s require to add additional 1 second of silence for each recording, to prevent message truncation with VSX and Viewstations

Maximum frame rate for recording and playback in the recording room is 20 fps in H.264 and 25 fps in H.261/H.263

HD is not supported in Point to Point recording. When using an HD endpoint it’s recommended to dial directly to the recording room [RSS2000 Prefix][Recording Room Prefix] and not to connect to the Recording room via the H323 Menu.

When recording a multipoint on a VSX – first connect the endpoint to the VSX and only than connect to the RSS 2000

Sony HG90 can connect in HD only. The RSS 2000 menu is in CIF (Not in HD) as so the HG 90 will connect as secondary.

The RSS 2000 support H263 content (Not H264) – as most endpoint currently support H263 content – in order to prevent interoperability issue, when playing back the stream (In H323) the RSS will not support H264 content (Lower common nominator)

France Telecom eConf can not get video from RSS

Connect Aethra X7 to RSS2000 @1920K ,the X7 sends 720p, but receives CIF from the RSS2000.

RSS2000 can only support CIF/SIF for menu .

HD Recording with the RMX 2000 is supported only on full screen layout

RSS can not encode 2CIF/2SIF as a standard resolution when transforming to WMV file , the WMV file is not correct resolution , just keep same scale with 2CIF or 2SIF , so the anemographic video will be showed on PC .

Disable promotion on the VSX when working with the VSX

The same LAN Speed need to be forced on the RSS side and in the switch side.

SIREN 22 Stereo is supported for H323 Playback. When playing the archive using windows media player - the archive will be played in mono.

RSS takes a while to respond to a "stop recording" action at endpoint , can not end and play IVR immediately .

DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc

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Contents Hardware Specification General Safety PrecautionsPreparations Unpacking and Installing the RSSGateway Initial RSS 2000 IP ConfigurationIP Address192.168.1.254 Page Changing the IP Address HelpScenario Description Maximum Capacity RSS 2000 Maximum CapacityUsage Type Port Range Network TCP/UDP ports used by RSS2000Page Page Package Name Description RSS2000 V3.0 Upgrade User GuideProcess Keycode definitionPage Page Part2 Preparation before Upgrade Pgrade package definitionHow to receive Key code Part1Check the status Upgrade from 1.0 to Download upgrade package to RSSActivate your RSS by Keycode Language support Upgrade from 2.0 to Download upgrade package to RSS Language support Image version check Additional Language SupportUpgrade additional language package Features Description New Features Compare withSubject Description Hard reset power off and on is not recommendedRSS2000 Policies and Limitations Subject Description Subject Known LimitationsPending issues
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