Polycom 500D, 550D Maintenance, Service, Muffled or In a Well Reception, Excessive Noise

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Muffled or “In a Well” Reception

 

 

Speak closer to the console so the

Add more sound absorbency

 

microphones can pick up your speech.

to the room.

 

 

 

Excessive Noise

 

 

Close conference room doors.

Try calling again to see if another line

 

Noisy equipment, such as a computer or

provides a better connection.

 

 

 

fan, may make it difficult for you to hear

 

 

the other party. Both parties should turn

 

 

off any noisy equipment.

 

 

 

Physical Damage

 

 

If physical damage is severe enough

500D/550D immediately. Do not

 

that the internal parts become visible,

reconnect it to the network until the

 

disconnect the SoundStation Premier

equipment has been repaired.

Chapter 2

Specifications and Warranty Information

SoundStation Premier Installation Instructions and User's Guide

Maintenance

Unplug all cords from the modular wall jack before cleaning. Do not use liquid

Service

Unplug the telephone from the modular wall jack and refer servicing to qualified service personnel when any of these conditions exist:

If liquid has been spilled into the telephone equipment.

If the telephone equipment has been exposed to rain or water.

If the equipment does not operate according to operating instructions. Adjust only those controls described in the operating instructions.

Do not attempt to adjust any other controls since doing so may result in damage to the equipment and will require extensive work by a qualified technician to restore the telephone equipment to normal operation.

cleaners or aerosol cleaners. Use a damp cloth for cleaning.

If the telephone equipment has been dropped or the housing has been damaged.

If you note a distinct change in the performance of the equipment.

If you need more help, please contact your Polycom representative or authorized dealer.

SoundStation Premier Installation Instructions and User's Guide

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Contents Page Important Safety Instructions Table of ContentsChapter Checklist of Parts Installing SoundStation Premier 500D/550DIntroduction System CompatabilityIf the connector does not fit you will To Adjust Tone Volume and Speaker Volume Using an Optional Lapel Mic or Recording DeviceTo Mute the Microphone To Place a Phone Call To Redial the Last Phone Number CalledCase of Difficulty Maintenance ServiceMuffled or In a Well Reception Excessive NoiseExclusions Specifications Limited Warranty and Limitation of LiabilityLimited Warranty FCC Rules Canadian Department of Communications NoticeEMC Class a ITE CE Mark LVD and EMC DirectiveDon’t forget to mail in your Owner Registration Card
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550D, 500D specifications

The Polycom 550D and 500D are advanced desktop voice communication solutions designed primarily for business environments, enabling users to communicate effectively and efficiently. These models are part of the Polycom SoundPoint IP Series, known for their exceptional audio quality and robust features.

The Polycom 550D is a high-performance phone equipped with a large backlit graphical display, providing users with easy access to call information and contact directories. It supports up to 12 lines, allowing for multiple simultaneous calls. The phone's enhanced features include HD Voice technology, which delivers crystal-clear audio, making conversations more natural. This model also features a USB port, enabling flexible connectivity options and supporting a wide range of applications, such as Bluetooth or multimedia playback.

In contrast, the Polycom 500D is a compact yet powerful option suitable for smaller teams or individuals. While it supports fewer lines, the 500D maintains the same exceptional audio quality that the 550D is known for. The user interface is intuitive, with a simplified graphical display that streamlines access to essential functions. Users can take advantage of the one-touch access to their contacts and call history, making it easier to manage communications throughout the day.

Both models incorporate Polycom's Acoustic Fence and NoiseBlock technologies, which minimize background noise and ensure that conversations remain clear and distraction-free. This feature is particularly beneficial in noisy office environments, enabling users to maintain focus during calls without interruptions.

Furthermore, the Polycom 550D and 500D support various VoIP protocols, ensuring compatibility with a wide array of IP PBX systems and unified communications platforms. They offer advanced security features, including encryption options, which help protect sensitive communications from unauthorized access.

In terms of connectivity, both phones come equipped with Gigabit Ethernet ports, providing high-speed network access. This is essential for organizations looking to future-proof their communication infrastructure and support bandwidth-intensive applications.

In summary, the Polycom 550D and 500D are highly capable IP phones designed for professional use. With their emphasis on superior audio quality, user-friendly interfaces, and advanced features, these models cater to the needs of modern businesses seeking efficient and reliable communication solutions. Whether for a bustling office or a dedicated workspace, Polycom's offerings are a testament to innovation in telecommunication technology.
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