M5350 
3G Mobile 
Appendix A: FAQ
T1. What should I do if I cannot log in the
1)Please verify your PC‟s IP address is on the same network segment with M5350. If not, please go to the next step.
2)Manually set an IP address for your PC, or configure your PC to “Obtain an IP address automatically” and “Obtain DNS server address automatically”. Thus to make sure your PC„s IP address on the same network segment with M5350.
3)If the above two steps failed, please feel free to contact our technical support.
T2. What should I do if I cannot access the Internet?
1)Please verify the card you inserted into M5350 is a valid WCDMA SIM card.
2)Please check if the PIN function is enabled. If enabled, please go to Advanced
3)Please verify the current ISP parameters are correct. Otherwise, please go to Advanced
4)Please check if the
5)If the above steps failed, please feel free to contact our technical support.
T3. What if I forget my login password?
1)Restore M5350 to its factory defaults;
2)Log into M5350 with the default password: admin. And then reconfigure M5350 following the QIG.
T4. How could I restore M5350 to its factory defaults?
Method 1:
With M5350 powered on, use a pin to press the RESET button in the interior panel. Method 2:
Get logged in to the
Note:
Once M5350 is reset, all the current configurations will be lost and you need to reconfigure it.
T5. How to access the micro SD memory card of M5350?
1)Connect one end of the USB cable to the micro USB port of M5350 and the other end to the USB port of your PC.
2)If there appears the Found New Hardware Wizard window, please click Cancel to ignore it.