TP-Link Troubleshooting Print Server: Common Issues with Orange Light and Connectivity for TL-PS110U

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TL-PS110USingle USB2.0 Port Fast Ethernet Print Server

Appendix B: Troubleshooting

General Troubleshooting Overview

The most common problems, which cause the print server to perform improperly, are covered in this chapter. If a problem still exists after reading this chapter, please contact your dealer for technical support.

1)LED Light Indicators

The print server is equipped with LED lights to assist in diagnosing problems that are the result of the network and/or the print server hardware itself.

Status (Orange)

When the print server unit is powered on, the Status LED will flash five times as part of the unit’s Power On Self Test (POST). This indicates that the print server hardware is properly configured.

)Note:

Make sure that the LED flashes five times (POST) upon connecting the power. If the unit does not flash five times, contact your dealer for a replacement or repair.

LAN (Green: 100Mbps; Orange: 10Mbps)

USB (Green: USB2.0; Orange: USB1.1)

Print server is being connected with USB printer.

2)Power Related Problems

The print server requires an external AC power adapter in order for it to function. If you have a power problem, check to see whether the power cord or its connectors are damaged. More importantly, check to see that the AC power adapter included with the print server matches the AC voltage in your country or area. Using an incorrect AC adapter will damage your print server.

3)Print Port Related Problems

Printing data failure may be caused by a loose connection of the print server to the USB port of the printer. Check to see if any of the pins on the USB connector are damaged. In addition, check the cable connection. If the pins are damaged, contact your dealer for a replacement connector.

4)TCP/IP Troubleshooting

When you are configuring a new print server on your NT/UNIX server through LPR Port printing under TCP/IP protocol, you might encounter the following problem in your initial installation steps:

"I can do the "arp" command. However, when I am going to ping or tftp the print server, it always shows Request timed out. I have checked the print server’s power and it exactly passed the POST. Besides, the network cabling is OK. As such, I can't do tftp command to get and put the

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Contents TL-PS110U Copyright & Trademarks Copyright TrademarksCE Mark Warning FCC RF Radiation Exposure StatementContents LED Indicator Components and FeaturesFactory Defaults IntroductionConnection Hardware InstallationPreparation Using PSWizard in Windows XP/ Windows Vista/ Windows How to Configure the Print ServerTL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110U TL-PS110U TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server Using Web Management Page in Windows XP/ Windows Vista Select and double-click Networking Connections TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server Using Web Management Page on MAC OS TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110U TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110U If You Have Installed a Printer Before Printer InstallationClick Ports Add Port Standard TCP/IP Port New Port Next TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server Click Close and Apply If You Never Install a Printer Before Click Add a printer Select Add a local printer TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server TL-PS110USingle USB2.0 Port Fast Ethernet Print Server Login More Configuration for the Print ServerStatus System Printer 3 TCP/IP Setup2 TCP/IP Misc Factory DefaultFirmware Upgrade Restart Appendix a How to Reset the Print Server General Troubleshooting Overview Appendix B TroubleshootingRegarding this problem, there are three possible causes TL-PS110USingle USB2.0 Port Fast Ethernet Print Server Possible explanations Appendix C Frequently Asked QuestionsQuestion D Panasonic KX-P6100/6300/6500 Appendix D Additional Installation Instructions