Customer Service

For information or technical assistance, call or write to Telex at:

Customer Service Department

Telex Communications, Inc.

12000 Portland Ave. So.

Burnsville, MN 55337 U.S.A.

(952) 884-4051

When returning equipment for repair, please enclose an explanation of the problem. And, if the equipment is covered under warranty, please enclose a copy of your proof of purchase. The equipment must be accompanied by documentation stating your name, return address, and telephone number.

Return equipment for factory repair to:

Customer Service Department

Telex Communications, Inc.

1720 East 14th St.

Glencoe, MN 55336 U.S.A.

(320) 864-3177

Warranty Repairs - If in warranty, no charge will be made for the repairs. Equipment being returned for warranty repair must be sent prepaid and will be returned prepaid.

Non-Warranty Repairs - Equipment that is not under warranty must be sent prepaid to Telex. If requested, an estimate of repair costs will be issued prior to service. Once your approval for repair, and repair of equipment is completed, the equipment will be returned on a collect basis. Collect charges may be avoided by sending a signed check for payment in full along with your signed estimate approval form (the estimate includes the shipping charge).

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