Lindy CPU SWITCH warranty Appendix C Problem Solving, Problem Action

Page 36

 

Appendix C.

Problem Solving

 

 

 

 

 

 

 

 

PROBLEM

 

ACTION

 

 

 

 

 

 

 

 

 

Poor video quality with smearing

Use screened coaxial video cables to connect your devices

 

 

 

fuzziness or ripple.

 

to the LINDY CPU Switch.

 

 

 

 

 

 

 

 

Mouse does not move cursor on

Ensure that the mouse and computer are both connected to

 

 

 

screen

 

LINDY CPU Switch before power is connected and ensure

 

 

 

 

 

LINDY CPU Switch is powered on before the attached

 

 

 

 

 

computer. Ensure that your software is configured to accept

 

 

 

 

 

a Microsoft compatible mouse of the type that you have

 

 

 

 

 

connected (PS/2 or RS232). If you move the mouse and the

 

 

 

 

 

activity indicator (dot on 7 segment display) does not flash

 

 

 

 

 

then the LINDY CPU Switch is not receiving data from the

 

 

 

 

 

mouse. Check the mouse connection to the LINDY CPU

 

 

 

 

 

Switch, try resetting the mouse using the reset function

 

 

 

 

 

(section 3.3) or re-powering the LINDY CPU Switch. If you

 

 

 

 

 

are attempting to connect the LINDY CPU Switch to a CPU

 

 

 

 

 

with a PS/2 mouse connection that has not been powered

 

 

 

 

 

down then you will need to use the mouse restoration

 

 

 

 

 

functions F5 or F6 (see section 2.7).

 

 

 

 

 

 

 

 

Keyboard does not function or

Some older keyboards were designed for use with specific

 

 

 

functions intermittently. Num lock

computers and are not truly AT or PS/2 compatible. These

 

 

 

light does not always come on

are not common but if you experience problems try another

 

 

 

when the num lock key is

 

keyboard.

 

 

 

pressed.

 

 

 

 

 

 

 

 

 

 

Video appears to be lost after a

Some computers tested output an incomplete video signal in

 

 

 

PC has gone into auto power

auto power down mode. The on-screen menu cannot ‘lock

 

 

 

down mode. Moving the mouse

on’ to this signal and so cannot be displayed under these

 

 

 

and typing at the keyboard does

conditions. If the LINDY CPU Switch menu is left on the

 

 

 

not wake it up.

 

screen and this type of auto power down occurs then the

 

 

 

 

 

screen becomes blank. Keyboard and mouse data is

 

 

 

 

 

captured by the menu process and so is not sent to the

 

 

 

 

 

computer to cause it to wake up. The operation therefore

 

 

 

 

 

appears to ‘hang’. To restore the video under these

 

 

 

 

 

conditions press escape, return or change the channel using

 

 

 

 

 

HOTKEYs + channel number. Alternatively, you may wish to

 

 

 

 

 

avoid leaving the menu on the screen if you have a PC that

 

 

 

 

 

exhibits this anomaly.

 

 

 

 

 

 

 

Page 36

Installation & Use – English Guide

LINDY ELECTRONICS LTD

Image 36
Contents Safety information WarrantyAbout this manual Radio Frequency Energy European EMC directive 89/336/EECContents Key Features Package contentsIntroduction Lindy CPU Switch 2 port version supporting 2 PCs Product informationInstallation & Use English Guide Installation & Use English Guide Installation & Use English Guide Installation What you will needMounting the Lindy CPU Switch Connecting your devicesConfiguring your PCs Other useful installation informationRe-enabling a disconnected PS/2 mouse Important NoteType of mouse / system Driver type Likely expected Enter Using the Lindy CPU Switch Power on statusStatus lights 4 OSD, 8 OSD & 16 OSD Versions only Front panel keys and remote controller CPUUsing the dual control ports a and B OSD versions only Status displayKeyboard hotkey control CPU 16 OSD CPU 8 OSD CPU 4 OSDCPU 4 OSD, 8 OSD and 16 OSD Only On Screen Menu control Important NoteESC Lindy CPU Switch Remote control Cascading Lindy CPU SwitchesMouse control RS232 controlInstallation & Use English Guide Typical cascade of two Lindy CPU Switches CPU 4 versions Lindy CPU Switch configuration options Screen saver time delayDisplay options Display appearance optionsAutoscan ‘lock on’ mode and delay time Mouse mode and mouse switching of channels Keyboard hotkey combination Firmware functions version query, mouse restore and reset Setting a security password Exit configure modeAppendix a Lindy CPU Switch Configuration SummaryMode Appendix B. Cable and connector specifications Important NoteExpansion port pin Appendix C Problem Solving Problem ActionProblem Action Installation & Use English Guide