Elo TouchSystems ET1X45C-4UWE-1, ET1X45C-4SWE-1 manual Troubleshooting, Problem Suggestion s

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C H A P T E R

4

TROUBLESHOOTING

Problem

Suggestion (s)

 

 

No picture.

Touchmonitor does not enter power management mode.

Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on.

Test the power supply by trying different cables or a different wall outlet, or by plugging another appliance into the outlet.

If the monitor's LED is slowly flashing, the monitor is in standby mode.Push one of the keyboard keys. Check that the keyboard is properly connected to the computer.

Ensure that your computer and video card are properly configured (consult the video card documentation).

The video signal from the computer does not comply with VESA DPMS standard. Either the computer or the graphics adapter is not using the VESA DPMS power management function.

Screen flickers

The screen may seem to flicker when the refresh

 

rate is less than 75Hz. See the list of recommended

 

modes in Appendix C, page 28.

Color defects

If your color is not uniform, degauss the

 

touchmonitor as described in Chapter 3, page 15,

 

and make sure that the touchmonitor is at least 12

 

inches from any other electrical equipment.

Picture appears to be ghosting.

Make certain there is a good connection between the touchmonitor and the computer.

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Contents Page Elo Entuitive Touchmonitor User Guide Copyright 2003 Elo TouchSystems Inc. All Rights Reserved Table of Contents Precautions IntroductionAbout the Product Page Unpacking Your Touchmonitor Installation and SetupConnecting Your Touchmonitor Removing the Back CoverTouchmonitor Connections Connect the Serial or USB Touchscreen Cable Connect the Video CableConnect the Power Cable Attach the Back Cover Installing the Driver Software Installing the Touch Driver for MS-DOS and Windows Page Operation About Touchmonitor AdjustmentsTouchmonitor Controls Using the On Screen Display OSDOSD Adjustments Moire TimeoutLanguage RotationDegauss BrightnessContrast ESC Problem Suggestion s TroubleshootingProblem Suggestion s Touchscreens An Overview Touch TechnologyITouch Touchscreens Touchmonitor Safety Connector Information Touchmonitor Specifications Technical Specifications19Monitor MonitorEMC Mechanical OpticalEnvironmental PIN Number Signal Signal Pinout for 15,17 and 19 MonitorsMonitor Mode Power ConsumptionPower Monitor Power ModeHorizontal Resolution Frequency Refresh Rate Preset Timing TableRegulatory Information Electrical Safety InformationE141667DHHS Warranty Page Index

ET1X45C-4UWE-1, ET1X45C-4SWE-1 specifications

Elo TouchSystems has introduced the ET1X45C-4UWE-1 and ET1X45C-4SWE-1, two cutting-edge touch screen monitors designed for a variety of applications, including retail, hospitality, and interactive kiosks. These models embody Elo’s commitment to delivering high-quality touch technology, offering enhanced user experience and robust reliability.

One of the standout features of the ET1X45C series is its advanced touch technology. Both models utilize Elo’s proprietary IntelliTouch technology, ensuring a highly responsive touch experience. This technology allows for the detection of multiple touch points, making it ideal for interactive applications where quick and accurate responses are essential. With a projected capacitive touch interface, users can enjoy a smooth and intuitive interaction with the screen.

Both models in the ET1X45C series come equipped with a Full HD resolution of 1920x1080 pixels, providing crystal-clear image quality. This high resolution ensures that images, videos, and graphics are displayed with vivid clarity, which is crucial for engaging consumers and delivering immersive experiences. Additionally, the displays offer wide viewing angles, ensuring that content is visible from various perspectives, a valuable feature for installations in high-traffic areas.

In terms of build quality, the ET1X45C models feature a durable design that can withstand the rigors of everyday use. The screens are built with scratch-resistant glass, making them suitable for environments where they may be exposed to physical contact. Furthermore, they are rated for spill resistance, allowing them to endure accidental splashes or spills, which is particularly advantageous in food service or retail applications.

The ET1X45C-4UWE-1 model is designed with a USB interface, making it easy to connect to various devices, while the ET1X45C-4SWE-1 comes with an additional serial port for legacy device compatibility. This versatility allows businesses to integrate these touch screens into existing systems with ease, facilitating a seamless transition.

Power efficiency is another key characteristic of the ET1X45C series. These monitors consume low power, which not only reduces energy costs but also contributes to a smaller carbon footprint, aligning with the growing emphasis on sustainability.

In summary, the Elo TouchSystems ET1X45C-4UWE-1 and ET1X45C-4SWE-1 touch screen monitors stand out with their advanced touch technologies, high-resolution displays, durability, and versatility. These features make them ideal for a wide range of applications, enhancing user engagement and operational efficiency.
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