Elo TouchSystems ET1545C, ET1745C manual Chapter Troubleshooting, Problem Suggestion s

Page 27

Chapter 4

Troubleshooting

Problem

Suggestion (s)

 

 

 

No picture.

Your touchmonitor may not be getting power. Make

 

 

certain that your power strip is plugged into the wall

 

 

socket and that the PC and touchmonitor are plugged in

 

 

and powered on.

 

 

 

 

 

Test the power supply by trying different cables or a

 

 

different wall outlet, or by plugging another appliance

 

 

into the outlet.

 

 

 

 

 

The touchmonitor might be in standby mode. Push one

 

 

of the keyboard keys. Check that the keyboard is

 

 

properly connected to the computer.

 

 

 

 

 

Ensure that your computer and video card are properly

 

 

configured (consult the video card documentation).

 

 

Touchmonitor does not enter

The video signal from the computer does not comply

power management mode.

with VESA DPMS standard. Either the computer or the

 

 

graphics adapter is not using the VESA DPMS power

 

 

management function.

 

 

Screen flickers

The screen may seem to flicker when the refresh rate is

 

 

less than 75Hz. See the list of recommended modes in

 

 

Appendix C, page 38.

 

 

Color defects

If your color is not uniform, degauss the touchmonitor as

 

 

described in Chapter 3, page 20, and make sure that the

 

 

touchmonitor is at least 12 inches from any other

 

 

electrical equipment.

 

 

Picture appears to be ghosting.

Make certain there is a good connection between the

 

 

touchmonitor and the computer.

 

 

Picture is not centered.

Read about adjusting your touchmonitor picture and

 

 

make the appropriate adjustments.

 

 

Picture appears “washed out”.

Readjust your brightness and contrast settings.

 

 

Picture not present or severely

Verify that your video display adapter settings are

distorted.

formatted for the correct resolution and vertical refresh

 

 

rates.

 

 

 

Elo Entuitive Touchmonitor

CRT Rear Mount User Guide - 21

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Contents For 15 and 17 CRT Rear Mount Touchmonitors Version Elo Entuitive Touchmonitor User GuidePage Copyright 2000 Elo TouchSystems Inc. All Rights Reserved Iv-Elo Entuitive Touchmonitor CRT Desktop User Guide Installing the Serial Touch Driver for Windows 2000, 95/98 Warranty Index Precautions Chapter IntroductionAbout the Product Page Unpacking Your Touchmonitor Chapter Installation and SetupSelecting a Suitable Location Getting StartedHorizontal Mount Mounting Your TouchmonitorBottom Mount Vertical MountConnecting Your Touchmonitor Power cable Tethered video cable USB Menu Brightness Click Start Run Installing the Driver SoftwareInstalling the USB Touch Driver for Windows 2000 and Windows Installing the Driver Software Page Chapter Operation About Touchmonitor AdjustmentsTouchmonitor Controls Brightness Using the On Screen Display OSDTrapezoid OSD AdjustmentsTouchmonitor Controls Moire Brightness Problem Suggestion s Chapter TroubleshootingTroubleshooting Message Suggestion Monitor Warning MessagesPage Appendix a Touch Technology Touchscreens An OverviewIntelliTouch Touchscreens AccuTouch Touchscreens Appendix B Touchmonitor Safety Care and Handling of Your Touchmonitor Appendix C Technical Specifications Monitor Touchmonitor SpecificationsTouchmonitor Specifications IntelliTouch Touchmonitor Specifications Environmental AccuTouch Touchmonitor Specifications Touchmonitor Specifications Um ber Signal Signal Pinout for 15 and 17 MonitorsMonitor Power ConsumptionResolution Horizontal Frequency Refresh Rate Preset Timing TableRegulatory Information Dhhs Warranty Elo Entuitive Touchmonitor CRT Rear Mount User Guide Index Index

ET1545C, ET1745C specifications

Elo TouchSystems has established itself as a leader in touch technology with its innovative range of touchscreens, including the ET1545C and ET1745C models. These interactive displays cater to various industries, making them ideal for retail, hospitality, gaming, and education. Both models deliver exceptional performance, user-friendly interfaces, and a sleek design.

The ET1545C features a 15-inch screen, while the ET1745C boasts a larger 17-inch display. Both screens utilize Elo's advanced touch technology, offering users exceptional responsiveness and accuracy. The displays are available with either a projected capacitive or an analog resistive touch option. The projected capacitive technology supports multi-touch capabilities, allowing for intuitive gestures such as pinch-to-zoom and swipe, which enhance the user experience.

One of the standout characteristics of the ET1545C and ET1745C is their impressive brightness levels, which enhance visibility in high ambient light conditions. This makes the touchscreens suitable for diverse settings, whether positioned in bright retail spaces or bustling restaurants. Additionally, both models feature a durable glass surface that resists scratches and smudges, ensuring longevity and maintaining a professional appearance.

Performance-wise, the ET1545C and ET1745C are equipped with a USB interface that simplifies connectivity with various devices, including PCs and embedded systems. This plug-and-play capability allows for easy setup and integration, making them versatile solutions for businesses seeking efficient touch interfaces.

Furthermore, Elo TouchSystems has ingeniously designed these monitors with adjustable ergonomics, including the ability to tilt and rotate, providing users with comfort while interacting with the screen. The devices also include VESA mounting compatibility, enabling flexibility in installation options.

Software compatibility is a vital aspect for modern display solutions, and both models are designed to work seamlessly with various operating systems, including Windows, Linux, and Android. This comprehensive support ensures businesses can implement them in numerous applications without worrying about compatibility issues.

In summary, the Elo TouchSystems ET1545C and ET1745C touchscreens stand out due to their impressive features, robust technologies, and elegant designs. Whether for point-of-sale systems, interactive kiosks, or customer service applications, these models provide a reliable and engaging solution that enhances the user experience while offering businesses a competitive edge in their respective markets.
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