Dell BELL81818BLK, BELL8PRO81 user manual Touchscreen problem, Network Problem

Touchscreen problem

Problems	Possible causes	Possible solutions
Touchscreen responds	• The screen is dirty.	•	Moisten a soft,
slowly or improperly	• Protective cover		lint‑free cloth with
			either water or a
	prevents the tablet
			display cleaner, and
	from recognizing
			wipe the surface of
	your inputs.
			the tablet until it is
			clean. Do not allow
			water from the cloth
			to seep down to
			the tablet ports or
			buttons.
		•	Remove any
			protective covers
			from the touchscreen.

Network Problem

Problems	Possible causes	Possible solutions
No wireless connection		1	Check if the wireless
			radio is on. See Wi-Fi
			setting.
		2	Try to get closer to the
			wireless access point.
		3	Reset the wireless
			router if using a private
			network; open the
			browser to view the
			landing page if using a
			public network.
Slow Internet	The signal strength is	Move your tablet to a
connections	not strong enough.	different location for
		better signal reception.

Troubleshooting        25