Dymo LP150 manual Troubleshooting, Problem/Error Message Solution

Troubleshooting

Review the following possible solutions if you encounter a problem while using your labelmaker.

Problem/Error Message	Solution
No display	• Ensure the labelmaker is turned on.
	•	Replace discharged batteries.
Poor Print Quality	•	Replace discharged batteries.
	• Ensure label cassette is installed properly.
	• Clean the print head.
	• Replace the label cassette.
Printing	No action required.
	Message disappears when printing is finished.
Too many characters	Delete some or all of the buffer text.
Exceeded maximum number of characters in buffer.
Too many lines	Select another format.
Exceeded maximum number of lines allowed.
Insert Tape Cassette	Insert a new label cassette
Label cassette missing or empty.
Battery low	Replace batteries.
Batteries almost discharged.
Tape Jam	• Remove jammed label and replace label cassette.
Motor is stalled due to label jam.

Set

Fixed-length label selected and the length necessary to print the label exceeds the selected length.

•Following this message, a fixed-length value is displayed which indicates the minimum label length necessary to fit the text. Do one of the following:

•Adjust the fixed-length label setting appropriately, or

•Select a narrower font size.

If you still need assistance, contact DYMO Customer Support. Refer to Contacting Customer Support at the back of this User Guide to locate the contact number for your country.

Documentation Feedback

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Send us your comments or suggestions about our user guides. Please include the following information with your feedback:

•Product name, model number, and User Guide page number

•Brief description of instructions that are inaccurate or unclear, areas where more detail is needed, and so on We also welcome your suggestions about additional topics you would like to see covered in the documentation. Send email messages to: documentation@dymo.com

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