Dymo DiscPainter manual Frequently Asked Questions

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Chapter 7

Frequently Asked Questions

This chapter gives answers to some frequently asked questions about working with the DiscPainter CD/DVD printer.

What kind of discs can I print on with the DiscPainter printer?

You can only print on discs designed for inkjet printers. Do not use thermal discs, which can also have a white printable surface, or other non inkjet-printable discs.

What will happen if I don’t use an inkjet-printable disc?

Inkjet printable discs are coated with a special material to allow the ink to adhere. If you do not use discs with this special coating, the ink will pool on the disc surface and not dry.

What are hub-printable discs?

Hub-printable discs allow you to print your design closer to the inner edge of the center hole in the disc. Refer to "Working with Discs" on page 5 for more information about discs.

What type of discs are recommended for inkjet printing?

We recommend purchasing inkjet-printable discs from any of the major disc manufacturers. Glossy inkjet or water-resistant inkjet discs give the best quality of inkjet printing.

What is the difference between matte and glossy discs?

Inkjet matte discs have a dull, flat surface. Inkjet glossy discs have a lustrous, shiny surface and are often described as water-resistant. Matte surfaces, by their design, provide a softened appearance, while glossy surfaces provide much sharper images.

Where can I find inkjet-printable discs?

You can purchase inkjet-printable discs locally or online from a computer or office supply retailer, or directly from DYMO at www.dymo.com.

Why does my printed design look different on different discs?

Manufacturers add a special coating to inkjet-printable discs so that the ink can be absorbed into the coating allowing the ink to adhere to the surface. Different manufacturers develop different coatings. The differences you see in your printed design are due to the amount and depth that the ink is absorbed into the surface. Some coatings absorb the ink deeper than others, and this results in differences in density or brightness of the colors. Matte surfaces, by their design, provide a softened appearance, while glossy surfaces provide much sharper images.

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Contents CD/DVD Printer User Guide Copyright Contents Page Mac OS System Requirements Printer Overview and FeaturesIntroduction System RequirementsYour Printer at a Glance About Discus for Dymo SoftwareImportant Notes Menu in the Discus for Dymo software For More InformationIntroduction About Printable CDs/DVDs Working with DiscsLoading Discs Caring for Discs Working with Discs Printing from Mac OS Controlling Printer FeaturesControlling Ink Density Controlling Print QualityControlling Disc Settings Customizing the Inner and Outer Diameter Using Sample Files Printing to the DiscPainter PrinterPrinting Multiple Copies General Printing Instructions About the DiscPainter Status Monitor Printing From WindowsControlling Print Options Controlling Print Quality/Speed To select the Disc Settings option Restoring Default Settings To print using the sample files General Printing Instructions Printing From Windows Using Printer Services Caring for Your PrinterHandling Inkjet Cartridges Checking the Ink Level Cleaning the Inkjet Cartridge Replacing the Inkjet CartridgePurchasing New Inkjet Cartridges To replace the inkjet cartridge Repacking the Printer for Travel Cleaning the PrinterTo repack the printer Repacking the Printer for Travel Caring for Your Printer Printing Over a Network Printing to a Shared Printer from Mac OSSharing a Printer on a Network Adding a Shared Printer Click Start and select Printers and Faxes Printing to a Shared Printer from WindowsSelect Share this printer Installing a Network PrinterFrequently Asked Questions Frequently Asked Questions How do I pack the printer for travel? Frequently Asked Questions Mac OS Installation Problems TroubleshootingInstallation Problems Windows Installation ProblemsError Messages Printing ProblemsSmudges Appear Outside of Design Printer Status LightsInk Level Appears Empty Printing is Too Light or DarkClick Continue Opening the Front CoverTo open the disc lid when it is locked Troubleshooting Disc Service, Duty Cycle, and Warranty Specifications Printer SpecificationsPhysical Specifications Power SpecificationsLimited Warranty Declaration of ConformityWaste from Electric & Electronic Equipment Weee Page Printer Specifications Index