Dymo DiscPainter Ink Cartridge Troubleshooting and Software Solutions
Page 45

PrintingProblems

Printer Status Lights

The Power and Ink LED status lights on top of the printer indicate the current status of the printer.

 

 

 

Power Light

Ink Status Light

Description

 

 

 

 

 

 

 

 

 

 

 

 

Solid Green

Any state

Ready to print.

 

 

 

 

 

 

Solid Green

Blinking Yellow

Disc printing is finished; remove

 

 

 

 

 

disc from disc tray.

 

 

 

 

 

 

Blinking Green

Blinking Yellow

Wrong or missing media.

 

 

 

 

 

Cover opened during printing.

 

 

 

 

 

 

Solid Red

Blinking Red

Wrong or missing ink cartridge.

 

 

 

 

 

 

Solid Red

Any state

General error.

 

 

 

 

 

 

Any state

Solid Yellow

Ink level is low.

 

 

 

 

 

 

Any state

Solid Red

Change ink cartridge.

 

 

 

 

 

 

Green and Red blinking

Red blinking

Self-test after power is

 

 

 

 

 

connected.

 

 

 

 

 

 

Ink Level Appears Empty

If the Ink Level gauge in the Printer Services dialog box displays 0% (empty), and you believe this is incorrect, the printer may have lost contact with the computer.

To confirm that the ink level is empty

1Disconnect the power cable from the back of the printer and wait a few minutes.

2Remove the print cartridge from the printer and then place it back in the printer (see "Replacing the Inkjet Cartridge" on page 25 for information on removing the print cartridge).

3Connect the power cable and check the ink level again.

Printing is Too Light or Dark

If printing is too light or dark, the ink density setting may be too light or too dark. For Mac OS, see "Controlling Ink Density" on page 10; For Windows, see "Controlling Ink Density" on page 18.

Smudges Appear Outside of Design

Check the printing area defined in your design software. For Mac OS, see "Controlling Disc Settings" on page 11; for Windows, see "Controlling Disc Settings" on page 18.

Ink Pools on Disc

If ink pools on the disc, make sure you are using an inkjet-printable disc. See "About Printable CDs/DVDs" on page 5.

Printing a Self-Test

You can print a self-test pattern on a disc to verify that the printer is functioning correctly. The test pattern printed lets you check for inkjet cartridge nozzles that are plugged or misfiring. If the colors on the test pattern are solid, with no lines or streaks, then the nozzles are working properly.

41

Page 44 Page 46
Image 45
Page 44 Page 46
Contents CD/DVD Printer User Guide Copyright Contents Page Introduction Printer Overview and FeaturesSystem Requirements Mac OS System RequirementsYour Printer at a Glance About Discus for Dymo SoftwareImportant Notes Menu in the Discus for Dymo software For More InformationIntroduction About Printable CDs/DVDs Working with DiscsLoading Discs Caring for Discs Working with Discs Printing from Mac OS Controlling Printer FeaturesControlling Ink Density Controlling Print QualityControlling Disc Settings Customizing the Inner and Outer Diameter Using Sample Files Printing to the DiscPainter PrinterPrinting Multiple Copies General Printing Instructions About the DiscPainter Status Monitor Printing From WindowsControlling Print Options Controlling Print Quality/Speed To select the Disc Settings option Restoring Default Settings To print using the sample files General Printing Instructions Printing From Windows Using Printer Services Caring for Your PrinterHandling Inkjet Cartridges Checking the Ink Level Cleaning the Inkjet Cartridge Replacing the Inkjet CartridgePurchasing New Inkjet Cartridges To replace the inkjet cartridge Repacking the Printer for Travel Cleaning the PrinterTo repack the printer Repacking the Printer for Travel Caring for Your Printer Printing Over a Network Printing to a Shared Printer from Mac OSSharing a Printer on a Network Adding a Shared Printer Click Start and select Printers and Faxes Printing to a Shared Printer from WindowsSelect Share this printer Installing a Network PrinterFrequently Asked Questions Frequently Asked Questions How do I pack the printer for travel? Frequently Asked Questions Installation Problems TroubleshootingWindows Installation Problems Mac OS Installation ProblemsError Messages Printing ProblemsInk Level Appears Empty Printer Status LightsPrinting is Too Light or Dark Smudges Appear Outside of DesignClick Continue Opening the Front CoverTo open the disc lid when it is locked Troubleshooting Physical Specifications Printer SpecificationsPower Specifications Disc Service, Duty Cycle, and Warranty SpecificationsLimited Warranty Declaration of ConformityWaste from Electric & Electronic Equipment Weee Page Printer Specifications Index
Top Page Image Contents