Dell specifications Troubleshooting Dell 2300MP Projector, No image appears on the screen

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Troubleshooting: Dell 2300MP Projector

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Troubleshooting: Dell™ 2300MP Projector

No image appears on the screen

Partial, scrolling, or incorrectly displayed image

The screen does not display your presentation

Image is unstable or flickering

Image has vertical flickering bar

Image color is not correct

Image is out of focus

The image is stretched when displaying 16:9 DVD

Image is reversed

Lamp is burned out or makes a popping sound

Self-diagnostic for video

The remote control is not operating smoothly or operating in very limited range

If you experience problems with your projector, see the following troubleshooting tips. If the problem persists, contact Dell.

No image appears on the screen

Ensure that the lens cap is removed and the projector turned on.

Ensure the external graphics port is enabled. If you are using a Dell portable computer,

press . For other computers, consult your owner's manual.

Ensure that all the cables are securely connected as described in "Connecting the

Projector."

Ensure that the pins of the connectors are not bent or broken.

Ensure that the lamp is securely installed (see "Changing the Lamp").

Run "Self-diagnostic test" (see " Self-diagnostic for video") for preliminary diagnostic on projection problem for video. Ensure that the colors of the test pattern are correct.

Partial, scrolling, or incorrectly displayed image

Press the Resync button on the remote control or the control panel.

If you are using a Dell portable computer (for other computers consult your owner's manual):

1. Set the resolution of the computer to XGA (1024 x 768):

1a) Right click on the unused portion of your Windows desktop-» Properties-» Settings tab.

1b) Verify the "Screen area" slide bar is set to 1024x 768 pixels for the external

file:///C/Venkat%20Shared/Projectors/2300MP/EN/trouble.htm[11/30/2012 2:18:58 PM]

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Contents Restrictions and Disclaimers Dell 2300MP ProjectorJuly 2004 Rev. A00 Safety Instructions Dell 2300MP Projector Back to Contents About Your Projector Dell 2300MP Projector FeaturesEquipment 8m D-sub to YPbPr cable 8m RCA to Audio cable Remote controlControl Panel Batteries Main UnitConnection Ports Light Video Mode buttonKeystone Correction button Four Direction buttonsBack to Contents Connecting the Projector To Computer Installation Dell 2300MP ProjectorConnecting with component cable Connecting with composite cable Connecting with S-video cableProfessional Installation Options Powering On/Off the Projector Adjusting the Projected Image Adjusting the Projector Zoom and Focus Diagonal Adjusting Projection Image SizeChanging the Lamp Lamp Changing ProcedureRemote Control Using Your Projector Dell 2300MP ProjectorControl Panel Next Directional KeysHide PreviousKeystone Volume +On-Screen Display 43/169Color Temp Color SettingBrightness ContrastWhite Intensity Aspect RatioDegamma Audio Menu VolumeMute Management Menu Menu Location Projection ModeLamp Hour Signal TypeLamp Reset Power Saving MenuLanguage Menu Eco ModeSet Time Min Auto SourceLanguage Factory Reset MenuComputer Image Menu Ver. Position Vertical Position Computer Image FrequencyTracking Hor. Position Horizontal PositionSharpness Video Image SaturationTint No image appears on the screen Troubleshooting Dell 2300MP ProjectorPartial, scrolling, or incorrectly displayed image Image is unstable or flickering Image is stretched when displaying 169 DVDSelf-diagnostic for video Screen does not display your presentationBattery may be low. If so, replace with 2 new AA batteries Specifications Dell 2300MP Projector Code Byte List Control command Syntax From PC to ProjectorPayload Packet 640X350 37.9 Compatibility Modes ResolutionKHz 640X350 31.5640X480 31.35 1152X870 75.06 68.681024X768 Compressed computer image For the following named product Regulatory Notices Dell 2300MP ProjectorCompliance Manufactured atFCC Rules Test site atCanadian Regulatory Information Canada Only Canada RSS-210/CNR210 RF Remote ControllerClass Device Class B ITENOM Information Mexico Only EMC Certifications Safety CertificationsAruba Australia Sydney Contacting DellBermuda Bolivia Brazil Austria ViennaBahamas Barbados Website support.euro.dell.comChina Xiamen Cayman Islands Chile SantiagoDominica Dominican Republic Ecuador El Salvador Colombia Costa Rica Czech Republic PragueHome and Small Business Website support.euro.dell.com Corporate Germany LangenGrenada Guatemala Guyana Hong Kong India Ireland CherrywoodLatin America Italy MilanJamaica Japan Kawasaki Korea SeoulMontserrat Netherlands Antilles Netherlands Amsterdam MacaoMalaysia Penang MexicoPanama Peru Poland Warsaw Nicaragua Norway LysakerPortugal Southeast Asian/Pacific Countries Spain Madrid South Africa JohannesburgSwitzerland Geneva Uruguay TaiwanThailand Trinidad and Tobago Turks and Caicos Islands BracknellVirgin Islands Venezuela A. Austin, Texas
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